"Good experience "

Very friendly salesman Josh. No pressure sales. Got a fair price for our previous motorhome in part exchange. Josh replied quickly to the many Whatsapp messages I sent him!! Handover was very smooth too. So very pleasant experience all round!

"Just brought our first motor home from…"

Just brought our first motor home from Somerset Motorhome centre, the team from sales to handover were all very professional, friendly and helpful. Would definitely recommend them to friends
Excellent service 5*

"5* service"

We purchased our 2nd motorhome from SMC back in December, this time dealing with Zac, who was friendly, helpful and very knowledgeable. The warm coffees helped too!
Deal done, we then collected from Paul at the Service Centre a few weeks later, another easy and friendly collection.
We had a few minor issues in the first few weeks but Nicky in Service has been absolutely brilliant.
She is definitely the star of the show.

"Trustworthy Motorhome Dealership"

New to the world of motorhomes we took the plunge and purchased a five year old Chausson 630 in November 2023 following a visit to the West Point show in Exeter. Salesman Jon was excellent and the whole purchasing process was smooth and reassuring. Visited the showroom prior to picking the van up with a few newbie questions regarding what equipment came with the vehicle etc and received informative and helpful answers & advice. On taking the Motorhome on its first proper trip a few weeks ago it developed a problem with the rear indicators and the near side wiper needed replacing. Booked into the service centre, met the mechanic who would carry out the work and explained the problems to him. Despite my paranoia that they wouldn’t be able to fix the problem with the indicators, it has been rectified to my complete satisfaction! A huge thanks to Nicky (who brought me back to earth in a calm reassuring manner!) and all the team at the service centre for your prompt & professional attitude. A fantastic dealership who excel in after sales service and care about their customers.

"Our new motorhome"

When looking for our motor home. We arrived at the sales centre. We were welcomed by Zac but did not feel under any pressure. He gave us time to look around and was very knowledgable. We made our choice and the sale went very smoothly. The hot chocolate was very welcome Zac,on a very cold day. On picking up the motorhome. We were met by Paul. He was very thorough on the hand over,explained everything. Very pleasant experience all round. Thanks guys. Denise and Andrew

"Exceptional service"

We bought an 2019 Pre owned Elddis 155 from Somerset MH in 2023. From the start I have to say this is an excellent company to deal with. Sales department were efficient and answered questions both pre sale and post sale (whilst waiting for delivery). However it’s the after sales team that are exemplary, Nicky and Paul were efficient and prompt in dealing with some snagging issues. Our Peugeot Boxer had an ECU failure after a few months, they repaired under warranty as you would expect. However shortly after and now outside of warranty period it failed again. I had expected to have some battles in getting this fixed (whilst many including myself would say that this was still their problem to sort. In my experience often to get organisations to agree is labourious and stressful). SMC were so refreshing to deal with and work done with no argument whatsoever.
You see such horror stories especially on social media of MH suppliers poor service. I can just say 100% that in my experience Somerset Motorhome is a thoroughly professional company and would recommend them every time.

"Fabulous service"

From the day we walked into the sales dept until we picked up our campervan the service has been exemplary. You are greeted straight away, offered coffee and very informative. We collected our campervan from the collections dept and cannot fault the service. The habitation handover was excellent and they give you a free night at a local campsite to try everything out. There is no doubt I would 100% recommend. We are newbies so it was important to feel we got the right information first time round. Couldn't be happier.

"When problems arise it is how you deal with them that counts"

My wife and I bought a motor home from SMC, almost immediately we went on an extended trip around France, Spain and Portugal. Unfortunately both the starter motor and alternator suffered a power spike while we were away and there were ongoing issues starting it after it got hot on long runs. After running repairs in Europe we took the motor home back to SMC for them to investigate the problems. I have to say the real worth of a company is how they deal with problems when they arise. Paul in the maintenance centre took on the issues and after a couple of weeks I picked the van up yesterday. Whilst I haven't had time to fully test the repairs the customer service experience from them has been exemplary, so rare in this day and age. Based on my experience I would highly recommend them and would buy another van from them in the future.

"New to ownership of a moho"

We are new to owning a campervan. We visited a couple if dealers but found Somerset Motorhome Center to have a great selection of vans & MC in all shapes and sizes something for every budget.
We found the sales staff to be knowledgeable, professional and very helpful without being pushy. The option to stay in local campsite one C/van was purchased is a great idea, we had a minor issue with the bed, and an engineer visited us whilst at campsite. We dropped by the workshop the next day to get a few snags completed. Great service, love the van and knowledge that they are there for us if we have anymore queries. Recommend and would return.

"No pressure to buy,we went down in the…"

No pressure to buy,we went down in the rain and glad we did the motorhome is dream ,everything works including the solar panel🫡. Overall very happy