"Great buying experience for our first motorhome!"

We bought our first motorhome from Somerset Motorhome Centre yesterday and were very impressed with the service we received from Rob and the team. Courteous, knowledgeable, professional and a great laugh, we felt very reassured that the van would be 100% right before it goes out. There's a lot of pride here in providing great service and enjoying doing so. We would highly recommend this company.

"I spoke to Somerset Motorhomes about selling my Motorhome"

I spoke to Somerset Motorhomes about selling my Burstner on the Thursday. I was offered a really good price and sold the van on the Monday.The funds were in the account immediately. The process was easy and I felt valued as a customer. Even during Covid the staff were all friendly and keen to make sure everything went smoothly. Very trustworthy and nice people!

"Trustworthy and Efficient!"

A totally trustworthy family run business - I have rarely been treated so very efficiently and kindly. I received a very fair outcome and extraordinary service, and cannot recommend them to new and fellow motorhome owners enough - I have dealt with other dealers in the past, but this one outshines them all. I see other reviewers stating that they would not usually bother to write a review, but in this case the service is so good - and that is exactly why I am writing this one!

"Sold motorhome to Somerset Motorhome a…"

Sold motorhome to Somerset Motorhome a week or so ago.
Fair price agreed, holding deposit put into my account in minutes and balance paid on collection two days later.
Nice to deal with people who do what they say.

"Somerset Motorhome purchased our…"

Somerset Motorhome purchased our motorhome recently.
I don't normally leave reviews however coming across a company that has great staff & good honest values I felt I needed to. Dealt with Simon, who was very approachable & efficient.
We agreed a price & the motorhome was collected within days. Payment was cleared whilst the collection took place, again very efficient staff arrived on time to manage the collection.
Thanks again to Simon & the team.
Great to find a business with friendly & efficient staff.

"Poor experience with Service Team"

Found the sales team really good, not pushy and helpful. I went round all the other local companies and found the sales team the best.

However I have not had the same experience with the service team.

I purchased a motorhome from them, when I went to collect it there was a problem with the internal power. I waited while they fixed it.

I haven't use the van power since as the 2 trips I have had were off grid and only 1 night stays.

At weekend I took the van to London. The internal power wouldn't work.

I contacted them by phone one Monday. I was told someone from the services team would ring me back. They did not.

I emailed them a few days later asking for someone to contact me. I got a email reply saying that my warranty was up and they don't have the time to take on any retail work.

As a single female I thought I had purchased from a company with high standards of customer care but I seem to have got is a company who isn't interested after you have made the purchase.

They did suggest another local firm.

"Very trustworthy dealership"

We bought an Autotrail Apache from these guys. It was exactly the layout we wanted and at the right price. After sales service was excellent and without quibble under the six month warranty. Throughout we found both the sales and service personnel very helpful and professional. I recommend them and although it's likely to be some time before we buy another motorhome, wouldn't hesitate to use them again.

"Motorhome purchase"

We recently took the plunge and bought a motorhome from Somerset Motorhomes (Sept 2018). We found the range of models very comprehensive and we were not pressured in any way. We were left to play around with the layouts and facilities in the motorhomes. The staff were very helpful in answering any questions but never pushy in any way. The purchase of the Motorhome we chose went very smoothly and we were offered a good deal. The handover was also smooth and helpful. We did have to take the motorhome back for one small issue after purchase and the staff couldn't have been any more halpful and efficient in dealing with the problem. Very very happy and would recommend them unreservedly

"Excellent range on show"

Excellent range on show. The staff are very knowledgeable and helpful
without being pushy in any way. Could not fault the handover process.

"Happy with Somerset Motorhomes"

We have viewed a number of campervans over the years at Somerset Motorhome and have always found the staff helpful and informative. We recently took the plunge and bought a Hillside Leisure Birchover hightop from them..

The sales process was unpressured and the paperwork completed efficiently. The handover of the vehicle was efficient and comprehensive, with a few freebies included. I would happily recommend this company to anyone looking for a motorhome.