Somerset Motorhome
Shaun Tye-Duck
"Absolutely Recommended"
We bought our motorhome from Somerset Motorhomes 10 months ago and the service we received has been absolutely outstanding.We have had a few minor problems which is understandable for a second hand vehicle but the team at Somerset Motorhomes has gone above and beyond to rectify all of our issues,the whole team are friendly and approachable and we are so glad we bought our home from home from them.Would absolutely recommend them to anyone and will definitely buy again when we are ready to have a change. 10/10,thank you Shaun and Debs
Ian
"Great service"
I have just sold my Campervan to Somerset Motorhomes, dealing with Stewart throughout the process. It was a friendly, no pressure experience and we were offered a fair price. From initial discussions to purchase and collection, the whole thing was stress free, efficient and the collection team were very friendly. Highly recommended
Barbara Payne
"Disappointing Service"
We have purchased a few motorhomes from Somerset motorhomes centre over the years and have always had good service until this time
Last Tuesday I paid a holding deposit to John (the Co Owner) and we arranged for me to view the motorhome on Friday. We had already seen the vehicle at the show, but couldn’t try the bed for size as it was broken and there were too many people around to look properly.
On Friday morning we had a call from Stewart whilst I was 15 minutes away to be told, pay a £4000 payment now and we will lock it up and it’s yours !! We have someone else who wants to view it now, and the holding deposit was for 48 hours only. This was certainly not told to us at the time and it is not mentioned on the website. Words fail me to be honest how we have been treated. We would not buy a motorhome without looking at it properly
Very disappointing service !! Never again
We value all our customers . I Don’t think so……………>……….your reply is not correct I spoke to Jon and he confirmed who he was .you move the goalposts to suit yourselfs.I will not give you the satisfaction of finding me another motorhome.I would sooner give it to another dealer
David Kelly
"A Very Good Experience"
Just bought a used motorhome from Somerset Motorhomes. It didn’t matter that it was an older model. They treated the transaction as if it was for double the money. All the staff I had contact with were friendly and professional. Probably the best company I’ve dealt with in a long time.
Jane
"Second vehicle sold and same easy transaction"
This is the second vehicle I sold to them. Once again a fair price and a very easy transaction from start to end. Contacted Josh on Wednesday, price agreed over the phone and deposit paid immediately, then the camper was collected and the money in my account on Friday. Both times there was no trying to chip the price at collection. Very easy to deal with. Highly recommended.
Sally
"Another pleasant experience"
After recently purchasing our motorhome we had a couple of minor issues. Rang Nicky at the Service Centre who was extremely helpful and got us booked in. Once again the service was second to none (just like the Sales Centre). Our issues were quickly resolved and we were able to go on our next adventure. The service received from both sides of this company is truly amazing. Well done all of you keep up the good work.
John
"An excellent experince from the 1st…"
An excellent experince from the 1st enquiry, through the viewing, striking a deal and the delivery process. The staff are knowledgable, polite and not at all "pushy"
Ray Hartland
"Professional, helpful handover and follow up"
Paul on handover of motorhome, concentrated on differences between trade in and replacement, which was extremely helpful. Happy to answer any questions in depth. A query couple days later was quickly responded to by Nicky.
Chris
"Visit if you're after a motorhome"
I know a bit about customer service and this company delivers. From sales, handover to using after care service Somerset Motorhomes has consistently delivered.
Friendly, efficient and they do what they say they will do keeping you updated.
Well done everyone in the team, great experience and recommend anyone interested in buying a motorhome to pay them a visit.
Yvonne Land
"Excellent service"
Excellent service, very friendly and helpful staff. Nicky is superb.
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