"Excellent customer service..."

There was an issue with availability of the sink I initially ordered, but TapsUK contacted me promptly and offered me alternative options and were very communicative, checking availability of other options with suppliers for me. There was then another supplier issue with a slight delay to delivery of the alternative sink I had ordered, but again I was kept fully up to date. Fia and Poppy in particular kept me really well informed about where my sink was and answered all my questions. I used the tap hole knocking out service and had been very pleased to find TapsUK offered this service since we were a bit apprehensive of attempting this ourselves with the risk of ending up with a cracked Belfast sink! Again, TapsUK were very communicative and made sure the tap hole was going to be placed exactly where I wanted it. When the sink arrived it was in perfect condition and the tap hole was really neatly done. I also appreciated that TapsUK offered delivery to an AB postcode (which some companies treat as being about as far away as the North Pole and refuse to even contemplate delivering to, or else charge you a couple of arms and legs for the privilege), and the delivery fee was quite reasonable considering the size and weight of the sink. All in all, despite the delay in delivery (which was not TapsUK’s fault), I was very pleased with the whole experience and would definitely use TapsUK again.

"I am very happy about the product as…..."

I am very happy about the product as well as the service I have received from Taps UK, I definitely will buy again and wouldn't hesitate recommend to my friends and family.
Thank you.
Harry.

"Good range of premium products at…..."

Good range of premium products at discounted prices. Some products had longer delivery times which was not notified until order already submitted so had to reorder alternatives to ensure timely receipt. Delivery was delayed and updates not forthcoming so needed to make contact to chase up.

"Excellent communications with customer..."

Excellent communications with customer, telling the situation of the order at every stage and checking if a slight delay was acceptable.
Item very good and suitable for my needs.

"Producvt quality good..."

Producvt quality good, delivery time poor.

"Tap arrived very quickly..."

Tap arrived very quickly, no problems.

"Toilet seat..."

Good communication. Took a long time to arrive. Beautiful toilet seat. Expensive though.

"Great communication and very helpful..."

Great communication. Helped me out by holding my order until I returned from vacation.

"Good product at good price..."

Good product at good price. I ended up using Taps UK following a lot of research both on the kitchen tap I wanted and also reading feedback about TapsUK themselves (since I hadn't heard of them before).

They are transparent about delivery dates (do note it can take several days to source some of their listed taps) and I used their "webchat" service several times before (and after) placing my order. I found the staff to be professional and pleasant, and most importantly of all, when my kitchen tap arrived it was exactly as specified and has made a fantastic addition to my kitchen. They were also the cheapest price I found online (and I looked everywhere before placing the order!)

I would definitely buy from Taps UK again in the future.

"AWFUL DELIVERY TIME!..."

AWFUL DELIVERY TIME!
Don't order unless you have an extra couple of weeks to wait for the delivery.
The website is LYING to say that they have "free next day delivery". If you pick a couple of products and one doesn't have it, you are stuck to waiting WEEKS!! for a delivery.
I haven't checked the quality, as I ordered on Monday and only now the courier has the consignment. In case it wasn't clear, delivery is absolutely atrocious.