Hygiene Supplies Direct (HSD Online)

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721 reviews
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Hygiene Supplies Direct (HSD Online)

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Robert Mason

5.00/5.00

"First class customer service"

First class customer service. First class company.
First drum of moss killer was damaged on arrival called the 0800 number which was answered on the second ring (you don't get that very often) Diane said she would get another drum out the next day, new drum arrived as promised. You can't beat a good service, will definitely use again. Thanks RM.

24/02/2024

Ian Webster

5.00/5.00

"Excellent service and delivered quickly…"

Excellent service and delivered quickly and on time

22/02/2024

Barbara

4.00/5.00

"The heater came swiftly and well…"

The heater came swiftly and well packaged, although not on the following day. That is likely to be the couriers fault.
The reason I did not give 5 * was that the heater was not what I was expecting. I have had (as I thought) the same wall heater from HSD for several years and wanted to replace it - same size, same shape, same reference number etc. The problem is that the product has changed shape and does not fit on the wall. On the HSD website it gives the measurements accurately, but the previous heater was portrait shape, and the present one is landscape. Even the pictures show that the smallest heater in the range is taller than it is wide. The dimensions on the site need to be aligned with the photographs/diagrams. The heater is good but HSD must change their website to give correct information.

20/02/2024

Bert Ginger

5.00/5.00

"Good service arrived as stated."

Good service arrived as stated.

20/02/2024

Steve Blackburn

5.00/5.00

"Goods received promptly as promised."

Goods received promptly as promised.

20/02/2024

D Robertson & Mrs E Robertson

5.00/5.00

"Car cleaning product order."

Ordered our car cleaning supplies as usual and specified a specific day. Order arrived on the day. Great service.

20/02/2024

TD

5.00/5.00

"Good service"

Easy ordering process and quick despatch.

19/02/2024

Chris Howard (written by wife as I rec’d the deliv

5.00/5.00

"Received quickly"

Good communication. Received quickly

19/02/2024

GB

5.00/5.00

"Reasonable price, quick delivery"

Reasonable price, came quickly

13/02/2024

C Howland

5.00/5.00

"Excellent service"

Excellent service. I ordered an electric blanket on a Thursday afternoon in mid-January and it arrived the very next day. Well-packaged and well received!

11/02/2024
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