"They do not care for there customers…"

They do not care for there customers and will force you to cancel your insurance and be harsh with how you are driving on your box policy it is outrageous and chris inwood is the most rude unwelcoming person at this company and needs to be fired for the way he handles his customers!

"Friendly, efficient and best price"

Sky quoted a great price on modified insurance for my Audi TT, the staff on the phone are also really friendly and helpful!

"Every time i called them they took my…"

Every time i called them they took my no and told they will call me back but never do worst customer service

"Luke Tillbrook what a guy helped me in…"

Luke Tillbrook what a guy helped me in everway he could to get a great price on my insurance highly recommended sky insurance and luke anyone want insurance please ring luke excellent person and i thank him so much for everything

"BE WARNED"

BE WARNED. For some reason my renewal documents were sent to me under a different email alias. Because of this I missed them and didn't see the terms of business; if you cancel early they'll reclaim their commission from you. I had paid 1/3 of my policy so far and owed THEM money when I cancelled after just over 1 month. They also charge a £50 admin fee for this.

Think carefully about using Sky Insurance if there's a chance you'll cancel your policy early.

Edit: Interesting to see Sky Insurance lie further down in their replies here.

"We would like to stress that our cancellation charges are commensurate with other insurance providers."

This is simply UNTRUE. esure for example charge a flat £35 cancellation fee and will refund any amount owed on a pro-rata basis. Plus other insurers do not claim their commission back from YOU if you cancel.

"Would never use!"

Would never use!

When leaving they messed up the NCD I had accumulated on my policy and subsequently due to their error I was charged £50 in admin fees with my new insurer due to submitting incorrect NCD initially. I would avoid completely, they lure you with cheap 1st costs then hike the price despite no accidents/penalties or change in policy then you struggle to get your NCD from them.

"Great service"

Luke from the modified insurance team was really helpful and got me a great quote. Asset to the company.

"I would 100% avoid this company"

I would 100% avoid this company!

I took out insurance in October and paid £450 upfront. My first payment of £200 was taken in December.. which is fine.

I was then contacted about my car being away from my home address more than 2 days a week. But when I took out the policy nobody told me I had to stay at home so many days a week. I called and queried this and I was told ‘if you’re staying away from home more than 2 days you need to call and tell us’ this made me feel like I was constantly watched and like I needed to ask ‘permission’ from my parents to stay away from home.

As a first time driver, all of this should have been explained. It was very confusing and the agents I spoke to were very unhelpful, rude and judgemental.

You constantly receive threatening emails advising ‘if you don’t send this we will cancel your policy, if you don’t do that we will cancel your policy’

I was unable to add the second address to my policy as it was too much of a ‘high risk’ area which is bull****.

So I had no choice but to cancel! Expecting some sort of refund seen as I had paid £650 over a month and a half. But instead I have to pay £160 to cancel?!!!

I sent in my cancellation via email and had no response. I then contacted a day after to find out they had not received my email so I had to send it again!!

If you want to be constantly watched and tracked then go with this company.

But if you want to feel like a normal human, with nobody to answer to, and you want to feel freedom while driving then AVOID THIS SCAM COMPANY!!

Absolute nightmare!!

"Luke was very helpful"

Luke was very helpful with insuring my two modified cars. Very helpful and communicative and felt like I was talking to a like minded car guy. He offered advice on my policy and was very patient. If Luke is any indication as to my experience with Sky this year it should be a good one.

"Massive cancellation charges"

The price for cover on my modified vehicle was good, but on having to cancel the policy they will charge massive fees. My £560 policy was cancelled after 4 months and I only received £210 back - and they wont re-imburse it for 4-6 weeks! Only use if you are sure you wont have to cancel. I will use the usual providers in future.