"Excellent friendly phone calls"

Excellent friendly phone calls

"Friendly ,helpful service."

Friendly ,helpful service.

"Partially happy"

Obviously the first point of contact could not be more helpful as HMCA are looking for new customers. However, my husband & I were changing from another Health provider due to very specific reasons of discontent. Whilst 'lip service' was paid to what I said, this did not manifest itself later with the joining details. So I had to telephone & go through things again, I was asked to write in with my specific requests (quite simply that either my husband or I could telephone and be assured of equal treatment). This was not forthcoming by BUPA, hence our moving. We are yet to be comfortable that this will actually happen as we have had no reason to contact HMCA. very disappointingly though, the Membership card, that came through after paying the subscription is addressed only to Mrs Bennion. We will wait to see but at the moment are very suspicious that for whatever reason, a joint membership option just does not appear to be available - WHY??

"Straightforward process no hidden stuff"

All information was explained simply and concisely. The agent we spoke to was friendly and helpful. The service was magnificent. Thank you

"Prompt and polite."

A prompt and polite phone response to my enquiry.
The following paperwork was also promptly received.
A pleasure to deal with.

"Professional and helpful advice"

Professional and helpful advice
Efficient and timely response to my queries

"I transferred into HMCA from a company…"

I transferred into HMCA from a company scheme and the policy provided excellent value that was significantly cheaper than starting a personal contract with my former company provider. HMCA also allowed for continuation of many features of my previous policy.

"Painless transfer from BUPA"

Painless transfer from BUPA. Quick process, professionally handled and calls returned promptly.

"Very good response on phone"

Very good response on phone. Friendly staff answered many questions. Now signed up.

"As always excellent service"

As always excellent service, just sent my first claim form in, it was settled within a week...amazing.