"Customer service"

From my initial enquiry through to joining I found the process a pleasure. All m y queries were answered fully and with detail. There was plenty of time, nothing was rushed, and I found it a breath of fresh air. I would recommend anyone who is thinking of taking private health insurance to speak to HMCA.

"Knowledgeable"

Knowledgeable, helpful staff.

"Fair and reasonable"

I found HMCA very fair and reasonable to deal with. The people on the other end of the telephone are always polite and helpful. Strangely though, and some may appreciate this-others not, everything seems to be done by post or phone rather than email attachment which is cheaper and quicker. You can email them but if they pay a claim, for example, they always send you a letter through the post. Also there appears to be no members section on the website where you may login and check your cover and benefits.

"Extremely helpful and good value"

Extremely helpful and good value

"The process of joining was smooth…"

The process of joining was smooth flowing from beginning to end.

"I found the team at HMCA to be very…"

I found the team at HMCA to be very polite, knowledgeable, efficient and friendly.

Certainly their attitude was influential in my decision to join HMCA.

"Helpful Staff"

The administrator I spoke to when considering moving from BUPA, was clear, helpful and the phone was answered immediately, quite rare these days.

I look forward to dealing with your helpful staff.

"Your consultant was very polite and…"

Your consultant was very polite and helpful in explaining the details and requirements of the insurance .

"Good efficient service given the…"

Good efficient service given the restrictions of Covid, haven’t tried claiming yet.

"HMCA have been very helpful and are…"

HMCA have been very helpful and are recommended by my professional association.