"Amazing company "

Amazing quality
Very helpful got me my satchel to me on time
Would recommend them to anyone

"My order took a little longer than I…"

My order took a little longer than I expected so I emailed on Friday and I have to say that the customer service is fantastic. The satchel arrived today (Monday) is so lovely and well made. I have my eye on another bag so I will definitely be buying from zatchels again

"A beautiful lilac leather bag was for…"

A beautiful lilac leather bag was for my niece and she loved it. Especially the message inside. Such a wonderful gift

"Bags of praise for the zatchel."

A very easy ordering process. I clicked away and paid for my satchel. It arrived today in a fancy cloth bag and it is perfect (not a word I use lightly.) The quality of leather used is really good and the workmanship is first class. There is also a lifetime guarantee. I couldn't be happier. Thank you very much.

"Excellent "

Order took a little longer than expected so got in contact with customer service absolutely brilliant at then keeping me updated on my order.so 5* to customer service.
All I can say is it was definitely worth the wait, beautiful bag and looking forward to ordering my next one. Thank you

"Excellente expérience "

Excellente expérience ! J'ai acheté un cartable il y a plusieurs années. Le cuir est d'une très bonne qualité. Service après-vente parfait.

"Brilliant customer service"

Brilliant customer service, quick and adaptable

"Time to stop buying for my wife and treat myself. "

This is the third item I have purchased. Amazing customer service supports quality, hand-made products.

I will be back. Thank you. I know you went above and beyond.

"Gorgeous"

Gorgeous, distinctive bag, beautifully made and in a range of colours difficult to find anywhere else.

The company were fabulous they went the extra miles to make sure I had the bag before I had to go to sea !!! Superb customer service.

"I ordered a sage green bag and am very…"

I ordered a sage green bag and am very pleased with it. The colour is beautiful and it is really good quality and well made. Delivery was very fast too. Thank you 😆