"Outstanding Repair of 10 year old tote bag "

Exemplary Customer Service. My old tote bag had finally frayed a strap and the other strap was looking ragged. The repair (replacement) of both was fast, efficient and seamlessly executed. Amazing delivery and care. This is a company with a heart who take pride in their workmanship. 10 stars.

"I bought this Zatchels bag from…"

I bought this Zatchels bag from Bearloves.com. It is beautiful. Really well made, a gorgeous colour (I wanted fresh, zingy orange) and was the perfect birthday gift for my friend. The delivery was far quicker than expected and I am going to buy one to treat myself now!

"I cannot recommend enough!"

This is a delightful company to deal with. Their customer service is outstanding. It seems that nothing is too much trouble; fast, courteous response times to any queries and an obvious passion and care, for the bags they design and hand make. Just a fantastic overall shopping experience.

"My replacement straps "

My replacement straps I inquired about for my zatchels have been sent with excellent quality and fast delivery

"Highly recommend. Great products."

Have had great customer service from this company. Any queries always has positive response. Have a range of sugarcube bags now and the quality and colours are brilliant.

"My teenage daughter is a big fan "

My teenage daughter is a big fan . Excellent quality and speedy delivery.

"Made to Order handbag"

I ordered a lovely bright red mini handbag, of which I am over the moon with it arrived really well packaged and complete with a dust bagand certificate, you can see it is well made/ made to order in fact. The correspondance was really quick, as I emailed company regarding a delivery query and received a response within 2 hours, absolutely exceptional company and I would highly recommend this company. 👌

"This is a super company"

This is a super company! The help I received from Brian was outstanding and the quality of the handbag I received was excellent. The bag was nicely packed and in perfect condion on arrival. It arrived when Brian said it would,The care throughout the purchase was great and I would highly recommend this company.
Many thanks to all at Zatchels!

"Very pleased with the garments very…"

Very pleased with the garments very good quality thank you .

"Great choice of colours"

Great choice of colours, good quality product.