"Best customer service to date!"

After spending a few hours trying to ensure safe travels for my daughter during this global pandemic, Brad extension 1010, Brad made sure to use all the resources available to him to help ease my stress and made sure my daughter and myself were very well taken care of Booking Ref#525132.

"I spoke with extension 410 was helpful"

I spoke with extension 410 was helpful. Gave
good information. Thank you for great
Customer Service. 5 stars

"I was very happy with the services…"

I was very happy with the services provided by Nash ext. 411. He was a big help in assisting me with my booking.

"480597"

480597 great help and support 410

"Gary did a great Job very helpful"

Gary did a great Job very helpful. Thank You

"everything was perfect with victor…"

everything was perfect with victor 579248

"This is a fraudulent company-SCAM!! RUN!!!!"

This is a fraudulent company, it’s BestFlightSearch masked as a new company and they will take your money and not give you a flight or your money. Not to mention I wasted 2 hours of my vacation trying to resolve this issue just to get the run around. Don’t book with them!! It’s a SCAM!!!!!!

"Been trying for 3 days to resolve a…"

Been trying for 3 days to resolve a simple issue and haven’t been helped Until today finally spoke with mansi ext 465 and finally have somebody helping resolve this issue after calling and being on hold hours thank you Mansi

"HORRIBLE SERVICE"

This is a horrible site to book a flight through. I booked my flight May 30 and waited 24 hours to receive my E Ticket and I never received it! I called them today 06/12/2020 at 5:36pm to see what was going on with my ticket they told me that my flight was cancelled without a email or call my flight was cancelled smh!!! I have been trying to resolve this issue for 6 hours. I spoke with a guy name Ronald at 9:54pm he told me to wait 30 mins and I will have my E Ticket in my email. I really believe that these people are scammers and I will be calling my bank Monday morning. I just talked to my attorney and he told me that he would do some investigation tomorrow and he’ll let me know something Monday. If anyone needs legal assistance please let me know!! All they doing now is flooding my business email with false advertising!!

"Sam Rogers was the customer service rep…"

Sam Rogers was the customer service rep I was dealing with and he was extremely helpful in addressing the issue I had. We spent over an hour on the phone on multiple occasions and he was nothing but patient and helpful in helping me understand how to resolve the issues I was dealing with. I highly recommend him if you’re also in need of assistance. To put into perspective how much I appreciate his help, this is the first time I’ve written a public review of a company or customer service rep. I felt as though he needed to be acknowledged for the assistance he gave me.
My booking number was 578249 and 578387 for references

Update: I feel as though I’ve been scammed by these guys. What was originally an approximate $500 total for a couple plane tickets has become a nearly $2000 amount. I was asked to write a nice review for this gentlemen and I decided to since he was polite and seemed to genuinely care about helping me. I was wrong. My ticket was canceled by this company shortly after I got off the phone with them and I was still charged. Including absolutely ridiculous fees charged as agent fees. Should anyone read this. I advise you not to use this company as they are going to make you wait ridiculous hold times, charge you every penny they can scam you into paying, and tell you a different amount they will be charging you as opposed to what is on your statement by hundreds. These guys are scammers and frauds. Will never use again.