Brewerygateltd

Transportation Access and Assistance
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78 reviews
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Customer Reviews about

Brewerygateltd

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James Craig

1.00/5.00

"Shambles..."

Received a fine yesterday in post for none payment at Baltic Market from when I went to see the band embrace at camp and furnace on 7th November 2023.

Unlucky for the company, I did pay online using the your parking space app (which I've never had an issue with before).

Even got screenshots as proof so will definitely be appealing this one.

My friendly advice to those who have also been issued fines for none payment at Baltic market.

Download the your parking space app and book online for any parking in future if poss. This way we will all have evidence to go against these companies trying to rip off paying customers.

18/11/2023

linda

1.00/5.00

"No stars"

No stars. Total rip off. Lovely day at Baltic market with the family. Returned to the parking meter to pay again before our time ran out on the original ticket. Paid cash. 10 days later we receive a fine for none payment. We cannot prove we did pay as we’ve obviously binned the ticket. And in a million years they’ll never agree to view cctv. Paid up. Pissed off and won’t use again. Gonna kill of small businesses using these scam company’s. Baltic market are the only ones who are going to pay the price when people stop returning for fear of fines.

13/11/2023

John-Paul

1.00/5.00

"DO NOT USE CAR PARK AT BALTIC MARKET"

I wouldn’t give one star. DO NOT USE THE CAR PARK AT Baltic Market. Paid with cash, ticket on dash, no indication on return a human had checked the visibility of ticket (for instance with a parking ticket on windscreen) this would have led to me keeping my ticket as evidence. Instead one week later a 60 pound fine. Can I find the ticket? Of course not. They know this. It’s a scam.

13/11/2023

Tina

1.00/5.00

"Worst carpark company they should be…"

Worst carpark company they should be struck off. See you in court brewerygate

18/10/2023

Ashley Heague

1.00/5.00

"SCAM SCAM DO NOT USE…"

This is the worst scamming company ever. I put in my registration and was told to pay (not given the amount of time I was there for so I estimated) I stayed 25 minutes over the time I paid for. Next minute I have a fine…. Then when calling the number was told the fine was not 60 it was now £100. Which was paid- no confirmation texts, letters to emails to state this. Then i have been issued with a £160 fine stating I have not paid.
Tried contacting the number which is an automated voice directory which then cuts off. Send numerous emails which have been ignored or told they have not received payment (even attached the bank statement stating the £100 has been made to a company called minster baywatch) absolutely disgusting! Awaiting what will happen next as they will not be getting another penny from me! And I will seek legal representation! Do NOT use this car park!!!!

13/10/2023

Julierisely

1.00/5.00

"1 is generous"

1 is generous! The process of appealing against a fine when you thought you'd paid (as the machine said you had ) is time consuming, Kafkaesque and the IAS website also blocks you at every turn. I shall never go to the Cains Brewery site ever gain.

13/10/2023

victoria jones

1.00/5.00

"Fines should be sent by recorded delivery"

I didn't receive a PCN for overstaying a parking ticket. I received a letter stating that I because I had ignored the letter and hadn't paid the fine, the fine had increased. I emailed the address provided several times, no reply, then after 1 week I received further increase and court proceeding threats. Their website states that it is set up to allow people to make complaints but there is nowhere on the website to make a complaint. Disgusting company. It should be mandatory that fines are sent by recorded delivery.

04/10/2023

Neil Jones

1.00/5.00

"Massive SCAM"

I would give this review zero stars if it was possible. Just recently returned from a wonderful weekend in Liverpool (19th August) to receive a random letter on 6th September saying I have a £60 parking fine for overstaying the ticket type.
The signage in the car park clearly states to pay upon exit. When I left the car park I typed in my vehicle registration and the total owed was displayed as £2. I paid what the machine told me with my debit card and the total deducted from my bank account. I have provided proof of this to the company along with a photo of the car park payment signage. In a matter of minutes they rejected my appeal. I returned a further email stating I will be happy to pay any additional parking fees but can't be responsible for the amount shown on the machine due for payment.
I have terrible mental health at this moment and this is causing me severe undue stress. I am already seeking legal advice I receive through my bank. I am also constructing an email to Martin Lewis to see if he can advise on this because I am adamant this is a scam and out of order.

06/09/2023

Christopher Hall

1.00/5.00

"SCAM SCAM SCAM SCAM"

Paid for a ticket , little did I know at the time the machine voided my transaction but printed a ticket like any other. Left the car park hours before the ticket would have expired.
Week later £60 parking charge. Couldn’t believe it. Went to the car and still had the ticket , at this point I noticed in small print that the ticket was voided. They also claim that the ticket wasn’t on the dashboard which it was. Absolute liars. Who runs this organisation?!?!
Sent an appeal with a copy of my (voided) ticket. Clearly states the time I was at the machine with my bank card paying for a ticket. Appeal has since been rejected so a further letter was sent 1st class which I have had no response to, but instead a threatening letter of INTENDED COURT PROCEEDINGS and them wanting £160!!! Never known anything like it in my life. Nobody to speak to. It’s just one BIG SCAM.

06/07/2023

Mich

1.00/5.00

"The most expensive carpark in Liverpool. DO NOT USE"

Myself, my daughter and my neice parked to go and have some lunch. I paid for 2hrs as that would be ample time. Whilst at a nearby, as I am a carer myself, I ended up helping a disabled gentleman and his carer. This put us 23 mins late as we had to then rush back to the car. I then received a letter saying I had been fined £60 for TWENTY THREE mins all because I'd helped someone. The letter states it was sent on 31st of May when I only received it on the 20th of June so now not only can I not appeal, it has now gone up to £100. DO NOT USE THIS CARPARK

29/06/2023
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