"ANPR cameras money making scam."

ANPR cameras with little signage on entering. Assume more information probably in small print at the pay station. Did not leave my car as only dropping off, however stayed longer than the grace period allowed (assume this time is highlighted in small print on the pay station) Simply did not want to leave my partner on her own to wait for her friends so waited with her.
Would love to explain this to somebody but no way to do so?
Its criminal as everything geared towards making money:
No clearly visible cameras.
No clear signage on entry regarding the cameras.
Letter received 9 days after issue and warned fine will only be reduced if paid in the first 14 days.
Appeal contact number simply goes to answer phone directing you online.
Payment link/site highlights you can appeal but gives no links to do so.
Appeal link/site however does have clear link/button to pay (strange that)?
Sure I`ll just get the standard response that I can appeal but do you really have a choice? Threat of increased fine although cleverly not worded that way and no real way on knowing that common sense will win here. Just means I`ll have to paid an extra £30.
Not to mention the time wasted to complete this appeal process.
Shame company is geared to making the most profit from the customer rather than improving services for them. I will not be visiting again.

"Payed for ticket charged for not having one with no evidence that it wasn’t on the dashboard"

Parked up went to machine tried to pay by ring go app but couldn’t find location so I bought a ticket with cash then went back to the car put ticket on dashboard, week later get a letter saying I owe £60 for not buying a ticket and 2 photos were took off my car from far away high up of my car parked and leaving. In the pictures you couldn’t even see my dashboard they were that far away and zoomed in. Appealed once got refused, I am certain they they will have cctv of that car park and I am on it buying a ticket, looks like a total scam to rip people off as no good enough evidence has been proved that my ticket wasn’t on the dashboard. All the reviews say everyone’s has the same problem says it all really, still waiting to hear back from them as I’ve just sent another email

"Parked and paid for parking sent me a…"

Parked and paid for parking sent me a fine couldn’t find my ticket. So paid the fine and then found my ticket. Emailed and called the number on the sheet as well as messaged blocked my number absolute thieves. Won’t contact me to refund my fine money as I have the ticket absolutely disgusting!

"Sort your car park out"

I drove into your car park on the 2nd of January, my pregnant partner stayed in the car. I paid for a ticket and put it in the car

I was picking up a table from a studio that was closing down inside, my partner stayed in the car the whole time as it was upstairs.

Nobody came and checked our car or asked to see a ticket.

We have received nothing from you to say we hadnt paid for a ticket until Gladstones debt recovery send us a letter asking for £170 and threatening us with court - Lovely little treat with a baby nearly here.

No response to our emails or calls to sort it out either.

Luckily I kept our ticket but still been a nightmare to sort out and shouldnt have had to happen in the first place

"What a joke!!!"

What a joke!!!! Table booked for 2 hours at Lu Ban Liverpool, so I got a 2 hour ticket, no option for 3 hours as it goes straight to 12 hours & wasn’t paying for that. I was 20 minutes over as waiting for the bill as it was busy in the restaurant, then with it being -1 degrees I had clear my window screen.
So I got a £60 fine & guess what I cannot get hold of them!!! Now it’s gone to £100!!! I want to appeal!!!

"Appealed a parking ticket for the cains…"

Appealed a parking ticket for the cains brewery site as I got 1 digit wrong on the parking location via the parking app and therefore bought parking for the wrong location. I offered to pay an admin fee + the ticket price for the time I spent on their site under their correct location code.

This was regected and so had to pay the fine. This practice of fining people when they've made a genuine mistake is millitant and immoral.

I will avoid parking here in the future and would recommend you do so too.

"Absolute shambles of a company!!"

Absolute shambles of a company!!

Stating I owe them £170 for a parking fine and have been harassing me constantly for the past 6 months via Gladstones Solicitors. I could never appeal my ticket in the first instances and kept receiving the message of ‘no ticket found’, but that’s besides the point anyway! (No help on their part)

It also took you close to 3 months to get in contact with me about this supposed fine, I’m assuming you purposely wait this long knowing people would no longer have the ticket from the purchase of the stated day!

I sent all the details of bank transactions for the day in question to your so called solicitors, (who are very unprofessional) and they’re still saying that the proof of me paying doesn’t matter in the slightest! It’s actually quite comical because when I went back checking all this I’d actually overpaid for my stay!

A real poor excuse of a company, especially in this current climate they’re trying to force people into paying for fines that aren’t even applicable! Disgusting!

Please stop harassing me and sort this out, the solicitors have got proof of the transactions on 24th July 2022.

Biggest Fraud company going!!

BEWARE!!! DO NOT USE!!

"I received a letter from Gladstone…"

Update:
Have resolved this with the below email, looks like I may not of entered my full registration which is hard to dispute at this point.

Very helpful and have cancelled the charge after showing proof of payment.

Overall I would say the carpark is convenient and well situated, just a shame about all this but could be a genuine mistake. Have amended the review as it seems fair if it was my mistakes.

Thanks again for the prompt response while resolving.

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I received a letter from Gladstone solicitors today stating I owed £170. This is outrageous as I paid £5 on the day as shown on my bank account as I do not have the ticket due to it being nearly 2 months a go which we went here for my wife's birthday. Very disappointed as I said on the day what a great place to park it was, now I understand why it was so easy to get a space. Only option I have is to go through the PAP on Gladstones website as the PCN Number provided brings back no details on the brewery gate website to dispute. Assuming this is a scam to try and get extra money, really disappointed this is allowed to happen when I'm so careful about paying for parking.

"Absolute joke had to nip to shop to get…"

Absolute joke had to nip to shop to get some change to pay for parking at Cains Brewery as I had a meeting paid by cash as couldn't pay by card so no record of payment as I binned my ticket so paid and got a parking fine will never use this site again

"The same as the other peoples reviews…"

The same as the other peoples reviews complete rip off!!! Machines faulty and then get a £60 fine no one to help etc DO NOT PARK HERE