AYP Healthcare

Health & Medical
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828 reviews
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Customer Reviews about

AYP Healthcare

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Yasmeen

1.00/5.00

"Dont order from AYP Healthcare"

I made an online order and estimated delivery was within 10 days however i didnt receive my order and enquired about delivery. I have been informed that there is backlog and soon i will receive delivery. It took them 2 months and 15 days to deliver my order. I asked them to refund which has not been entertained. Dont waste money and time by ordering from AYP

02/07/2024

Lewis Flavell

1.00/5.00

"None existent customer service "

Ordered medication which took weeks to arrive and was no longer required at that point. I have had no communication from the company despite many request to refund me. Do not use

02/07/2024

Elena

1.00/5.00

"Worse service ever"

Worse service ever. 2 months waiting for delivery. I did send 5 emails requesting a refund. They ignored me.
I wont buy from them again.

02/07/2024

NS

1.00/5.00

"The order took weeks to come and no…"

The order took weeks to come and no communication updates despite numerous emails. I received one response indicating a backlog in supply chain eventually and assurances item would be with me within a week which never materialised. If you want something within a timescale or any type of customer service, I’d suggest going elsewhere.

02/07/2024

Jules scott

5.00/5.00

"Excellent service"

Excellent service

02/07/2024

Courtney

1.00/5.00

"Awful experience placed my order and it…"

Awful experience placed my order and it arrived two months later. I tried to make contact on numerous occasions but no one got back to me

02/07/2024

Colin Marsh

1.00/5.00

"Shocking service. Waited from 5th April until well into…"

Waited from 5th April until well into June for the items
I had no update or indication of delivery times, just a load of standard emails.
Service and communication was appalling

02/07/2024

Daniel Shaw

1.00/5.00

"Order came months after I ordered it…"

Order came months after I ordered it even though it was advertised as 3-5 working day delivery.
Found it took an unreasonable time for the company to reply to my emails, refund I was promised for a product I have still not reviewed even though an employee asked for my bank details to process said refund citing “issues with the system” this made me wonder if I was being scammed - given how long the product took to arrive im surprised it arrived at all.

02/07/2024

Customer

1.00/5.00

"Had to wait nearly 2 months for my…"

Had to wait nearly 2 months for my order . Won’t be using them again

02/07/2024

Mr Geoff Hales

1.00/5.00

"Appalling company"

Appalling company. Item out of stock for over 2 months after ordered. Try and cancel and ask for full refund. Nothing, cease corresponding. Ask 4 times for order to be cancelled and refund made. Nothing. Then out of the blue get an e mail saying order sent, when I have asked 5 times for cancellation and full refund because I’m fed up waiting and have bought elsewhere! Absolute pile of crap, avoid at all costs! In April it was a new robotic storage system that was at fault and then a backlog of orders, total radio silence through May despite me sending them 5 emails, and in June my refund was delayed( I’d been asking for it for the past month) due to a fault in their payment system! Shocking company!

02/07/2024
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