AYP Healthcare
Yasmeen
"Dont order from AYP Healthcare"
I made an online order and estimated delivery was within 10 days however i didnt receive my order and enquired about delivery. I have been informed that there is backlog and soon i will receive delivery. It took them 2 months and 15 days to deliver my order. I asked them to refund which has not been entertained. Dont waste money and time by ordering from AYP
Lewis Flavell
"None existent customer service "
Ordered medication which took weeks to arrive and was no longer required at that point. I have had no communication from the company despite many request to refund me. Do not use
Elena
"Worse service ever"
Worse service ever. 2 months waiting for delivery. I did send 5 emails requesting a refund. They ignored me.
I wont buy from them again.
NS
"The order took weeks to come and no…"
The order took weeks to come and no communication updates despite numerous emails. I received one response indicating a backlog in supply chain eventually and assurances item would be with me within a week which never materialised. If you want something within a timescale or any type of customer service, I’d suggest going elsewhere.
Jules scott
Courtney
"Awful experience placed my order and it…"
Awful experience placed my order and it arrived two months later. I tried to make contact on numerous occasions but no one got back to me
Colin Marsh
"Shocking service. Waited from 5th April until well into…"
Waited from 5th April until well into June for the items
I had no update or indication of delivery times, just a load of standard emails.
Service and communication was appalling
Daniel Shaw
"Order came months after I ordered it…"
Order came months after I ordered it even though it was advertised as 3-5 working day delivery.
Found it took an unreasonable time for the company to reply to my emails, refund I was promised for a product I have still not reviewed even though an employee asked for my bank details to process said refund citing “issues with the system” this made me wonder if I was being scammed - given how long the product took to arrive im surprised it arrived at all.
Customer
"Had to wait nearly 2 months for my…"
Had to wait nearly 2 months for my order . Won’t be using them again
Mr Geoff Hales
"Appalling company"
Appalling company. Item out of stock for over 2 months after ordered. Try and cancel and ask for full refund. Nothing, cease corresponding. Ask 4 times for order to be cancelled and refund made. Nothing. Then out of the blue get an e mail saying order sent, when I have asked 5 times for cancellation and full refund because I’m fed up waiting and have bought elsewhere! Absolute pile of crap, avoid at all costs! In April it was a new robotic storage system that was at fault and then a backlog of orders, total radio silence through May despite me sending them 5 emails, and in June my refund was delayed( I’d been asking for it for the past month) due to a fault in their payment system! Shocking company!
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