"This company is a scam"

This company is a scam - do not ever order from here. They take your money and never deliver your goods. I placed an order over 2 months ago for some dry eye solutions costing £40 and have not received anything despite the money being taken out of my account immediately. It is impossible to speak on the phone to them. I have emailed numerous times and am told my order will come at the end of the week but it never does. I have asked for a refund but I haven't got one. I am in the process of getting my bank to recover the money. So please do not be tricked like I was and never use this company.

"Good all round service "

Quick delivery good price

"Appears to be run by sloths"

Appears to be run by sloths. The company takes weeks to dispatch orders and is now clinging onto what little is left of its reputation for dear life.

"It's been a month and they still…"

It's been a month and they still haven't refunded my money. These are thieves!!

"Scam"

bought item in January - not received it till now. multiple email mostly no reply. when they reply stated going to post in 1 week time but still no item till now

"over 3 weeks for delivery"

sent multiple emails, no response, order has still not arrived its been 3 weeks, 2 of my over the counter items were cancelled, one you can buy in a local chemist without issues.

"Ordered on 29th March"

Ordered on 29th March, still nothing and can’t get through to anyone. Had 2 seperate emails a couple of weeks ago saying they’d be sent within a certain time and nothing. Don’t use this site.

"DO NOT USE THESE SCAMMERS"

They are terrible at communicating and shipping.

Order placed 23/03/24 still not shipped on 21/0424 and this despite numerous hollow promises of shipping!

Had to request a refund through my credit card company.

"Placed an order first week in March"

Placed an order first week in March, still haven’t received it. Was told there was a delay and given the option of a refund. Still no response, no refund or the item! Would never order from them again!

"SCAM site - avoid"

I ordered on 25 February, delivery estimated at 2-5 days. It is now 20 April and I still haven't received my order. They are absolutely hopeless with communication. I have to believe they are a scam site and would warn against buying from here. I just hope my bank can retrieve my payment.