"Court Action threatened"

Placed an order on 29th March, heard nothing for a week or two then was told they have packing problems and the order would not be dispatched for a week.
I cancelled asking for a full refund. sent several follow up emails - heard nothing, complete silence. my last email threatened legal action - nothing.
Now written to their Registered Office before I take proceeding informing them my £49.98 refund would cost them £284.98 approx after Court and Legal fees.
Will they respond - I am not holding my breath

Update. Following my threatening them with Legal action and writing to one of the Directors they now say my order is "Out of Stock" and are refunding me.
Not only are they Rubbish they are also Liars.

"I have purchased from them before and…"

I have purchased from them before and received good service however I ordered on the 8th March and not received goods and I have emailed them many times and received sorry we have problems and I have asked for refund and receive an email will dispatch next week and of course they don’t a terrible company won’t be in business very long don’t order anything from them I’m reporting them to the general pharmaceutical council as they need stringing off.

"Seem to have become a scam company"

Ordered from these a few times before no issues last order in February never arrived, means of contact are limited and wait times for a reply are poor and badly written. Still no delivery and ended up having to claim money back through bank due to them stopping replying when I asked for the refund they had previously offered. On checking this has happened to lots of people since December so please be careful!

"No comms at all."

Ordered on 28th January, received order confirmation and nothing (today is 24th April).

"Think of the worst review you have ever…"

Think of the worst review you have ever read and then multiply it by 10! You may then be getting closer to the contempt in which I rate this company.

They are a company to be avoided at all cost!
I ordered a product in March with a 3-5 deliver date. Having not received the delivery by early April, I emailed only to be sent a load of clap-trap about new computer system not fully operational! I note from other reviews that they have been using this excuse for some time.
I emailed on a further 3 occasions and have neither received the product or any further correspondence.

They are a company to be avoided at all cost!

There are many words I could use to describe these people but suffice it to say that they are appalling in their administration, disgraceful in their communication and have no idea of customer service whatsoever.

They are a company to be avoided at all cost!

"AVOID THIS COMPANY."

AVOID THIS COMPANY.
Ordered over a month ago - I have not recieved the items. I have tried to request a refund but have not recieved replies to my emails. The phone number listed also doesn't recieve calls. They have stolen my money amd no doubt countless others.

"BeEN waiting weeks same old message…"

BeEN waiting weeks same old message order process but now no reply so l am reporting this company as a scam on media no order no refund

"Exceptionally Poor Experience"

I typically don't leave reviews, but my experience with AYP Healthcare has prompted me to share.

I made a purchase on February 26th, 2024, with an estimated delivery time of 2-5 days. However, after several weeks passed without any updates, I attempted to reach out to them multiple times, but received no response.
Finally, on April 24th, 2024, a staggering 58 days later, they contacted me to inform that my order had been canceled, promising a refund.

What's particularly disappointing is the complete lack of acknowledgment or explanation for the extensive delay.

My advice: steer well clear of AYP at all costs

"2 MONTHS & STILL WAITING - IGNORING REFUND REQUEST"

I'm fuming. This is the worst website I've ever used. Do not order anything from these people.

I placed an order on the 28th of Feb. I've still not received my order (today is the 24th April). I've asked them to process a refund, and they just ignore your request and say your order is being dispatched in 'x' number of days, but nothing is ever delivered. Its a disgraceful service, and until I receive my order or a refund, I'll assume its a scam website.

AVOID, AVOID, AVOID.

"ordered eye gel about 12 weeks ago = never delivered"

ordered eye gel about 12 weeks ago. Initially delay blamed on robotics problem. Since then, no response to my e-mails.