"no updates no tracking not recieved…"

no updates no tracking not recieved order while placing order it state delivery in 2 days not recomended update: after 7 month seller is asking more details about me like my mobile number and full name plus order number they know i font remember order number after 7 month this way they will remove my honest review about them they are total fraud and dodgy i got my refund after telling them im going to report trading standards

"I placed an order two months ago"

I placed an order two months ago. Item is out of stock but they are neither delivering nor refunding nit replying to emails. Avoid this company.

"AYP we have a problem"

AYP we have a problem - your new robotic system has had a meltdown and my order of the 18th March has still not been dispatched. Unfortunately I don't seem to be the only one having the same problem. I'm not impressed with your current level of customer service at all it's very disappointing.

"Placed my order 23/03"

Placed my order 23/03, was told the same storie as others about system issues and that my order would be shipped by 5/03 the very latest, but still no news despite numerous attempt to contact them via their website, email and on the chat which states they are available from 9am to 5pm (obviously not as noone responds)

"Easy to order items and good delivery"

Easy to order items and good delivery

"They take your money and don't send…"

They take your money and don't send your order. When you contact them they take ages to respond...can't call them or due their supposed web chat either...and they make false promises that items will be dispatched 'next week'. Nada. Nothing. Zero Zilch. A number of emails didn't resolve this so I had to make a money claim via my bank for a refund. Fraudulent outfit

"They sent my order request very quickly…"

They sent my order request very quickly and everything went smoothly. Well done

"Ordered on 13/03/24 order still not…"

Ordered on 13/03/24 order still not received. I emailed them asking if there was any tracking on 25/03/24 to receive a response saying that there was a delay caused by unforeseen technical issues due to the recent installation of a new robotic system but now almost a month later from ordering still no order. Refund now requested. I wish I’d read the reviews before ordering as I would have avoided this palaver!

"AVOID"

I have ordered some OTC medications 2 weeks ago, and the order has not even been dispatched yet. The products were in stock at the moment of purchase. It is 2 days i try to contact them on their "live chat" service, but despite they state that they are online 9am-5pm, when i contact them during that time interval they send an automatic message saying they are offline and to try to contact them again in a few hours.
It is a scam, do not use them and buy from more reputable websites.

"Avoid"

Avoid. Never received order or refund. This is happening to many people. This company needs to be investigated and reported to Trading Standards