"Paid for order not sent"

Ordered a month ago and payment was taken but still not received my items. Have emailed and got some excuse-laden response with the promise of a dispatch, but still not received the order. Clearly I’ve been ripped off.

"Ordered Voltarol on 1 March"

Ordered Voltarol on 1 March; approved by AYP on 3 March and apart from 2 emails saying sorry for delay and offering a refund that was requested, nothing since.
No money back and no Voltarol. These people should not be allowed to trade online.

"AVOID THIS COMPANY"

AVOID THIS COMPANY
Ordered on 31/1/24 No products No refund. Chased up 6 times and still no response!
This company is just taking your money.
There are 2 Trustpilot review sites. I think AYP are manipulating some reviews.

"NO ORDER RECEIVED, STILL WAITING 2 MONTHS LATER! NO ONE REPLIES!"

I ordered the 12th February STILL NOT RECEIVED MY ORDER I emailed chasing at the end of February with a reply on 4th March saying it will be with me asap they were having some delays… DID NOT RECEIVE so I have messaged every week since NO REPLY I have asked for refund NO REPLY we are nearly 2 months later and have had no order no refund and no reply to any of my messages!!
STAY AWAY!

"AVOID they take your money but don’t deliver! "

Would give zero stars if I could. This company are a scam. I have reported this company to Action Fraud other people can do this too. Google Action Fraud. I ordered and paid for my goods over 3 weeks ago. I needed the medical items within the timeframe promised of 3-5 days. I have emailed them four times and they have ignored all my correspondence apart from initial “stock” email about their packing system being new /faulty but this was not personalised response. I am now having to go through my credit card company to try get the money back. I had to re-order the items via another company so I’m out of pocket. Please read the reviews on here mostly one star and definitely AVOID this company. They appear to be manipulating their ratings and are putting dubious positive reviews on here too, so don’t be fooled read all reviews!

"Once good pharmacy now a scam"

placed order on 12th feb. It is currently april 3rd with no sign of said order. Was told twice order would be sent out 'at end of week'. No updates since. Have requested full refund but who knows how long that will take to get. Absolutely avoid at all costs. Just seems like a scam at this point. They were once quite reliable. I'm not sure what has happened.

"Got here quickly."

Got here quickly.

"Avoid, avoid, avoid"

I used this company a year ago and although delivery was slow my order did arrive. I thought I’d give them another try but never again!
I placed an order on 21st Feb but got no update on dispatch. The company has stopped answering phone calls so I contacted them by online chat after 3 weeks. Got a response 24 hours later about delays caused by a new robotic system and promised dispatch within a week. When that didn’t happen I contacted them again but got no response. Two weeks later I requested that my order be cancelled and refunded. No response again, so I’ve started a chargeback through my credit card company.

"AVOID!!!"

I placed an order Jan 31st which didn't arrive in the time specified. After contacting them, I received an excuse about new systems and was given another delivery date.
Still no order received. I contacted them again, and they have failed to respond. I asked for a refund and have not received it, so I've had to go to the bother of contacting my credit card provider. I would strongly advise against dealings of any sort with this company.

"AVOID THIS COMPANY"

Ordered on March 8. Still no sign of any goods, nor are they having the courtesy to respond to my emails. I note they are not even accepting phone calls any more. Taken money but I have nothing. AVOID AYP HEALTHCARE