"Worthpoint's New App Version is Terrible"

Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpoint "locking" your account, which you can only get unlocked by contacting them during business hours. App logs you out (times out) faster than any of my banking or brokerage apps. I've been a customer for almost 15 years.

"Worthless Google search results"

I don't understand why Worthpoint items keep clogging up searches for items to buy, when you can't buy anything from Worthpoint.
If i want to know what something is worth I would certainly want to consult Worthpoint. But when I am merely searching for something to buy I do not want lots of Worthpoint ads showing up in my search results as if there are items for sale.

"Need customer service and a correct number"

I would like to change this to a five star when this is addressed. I called the number listed as you took payment and I cannot access the site. It says payment error but yet my cc shows the amount withdrawn. Please supply a number to call.

"I have been a worthpoint customer for…"

I have been a worthpoint customer for over 10 years. It has been invaluable to me. But, recently they “updates” their app and it is TERRIBLE! I have needed to call customer service numerous times to have my account unlocked. The app says it will use facial recognition but it does not then asked me to log in again. I am extremely frustrated with worthpoint right now. Please fix it!

"Worthpoint has given my estate…"

Worthpoint has given my estate liquidation business much needed information that allowed me to ensure my clients received the highest monetary return from their belongings.
The customer service rep “KARM,” was professional, knowledgeable and friendly. I can’t say enough about her customer service skills!

"I used the free trial once"

I used the free trial once. Was signed up on an auto renewal. Didn’t realize it. Never used it after the one time. Received no communications from the company at all. They simply too their monthly subscription fee for several years. Until I noticed it on my credit card bill. Who knows if the service is good or not? All I know is that they scammed me out of a chunk of money based of a self renewing auto subscription I didn’t even realize I signed up for. Any other company I ever did a free trial on sent numerous messages about auto renewals. They also sent updates on how the service was upgraded. Or promote when I hadn’t logged in for a while. This app sent me NOTHING. Just quietly took my money. Should be criminal.

"It should be called eBay Worthpoint"

It should be called eBay Worthpoint. I think with a title such as worthpoint it would include other sites (Mercari, Poshmark, Esty, etc. 99% or the comps are eBay. Granted they do go back aways but not true of what is out there. I still have to research the other sites to get a good price range. I think it is deceptive to indicate they use multiple sites.

"5-Year Subscriber...Cancelling Due to App Update"

This used to be one of the apps I used on a daily basis to find values of collectibles and other items. I've installed and uninstalled the app multiple times and it still makes me sign-in every time I go to use it. Unfortunately it's useless and I probably will be unsubscribing. I've been had a subscription for about 5 years now but with this current update it's practically useless

"I can’t get it to work 🤷‍♀️ I take a…"

I can’t get it to work 🤷‍♀️ I take a picture of a lamp and coins and basketballs and Legos come up. I don’t know what I’m doing wrong.!

"Recent app update is garbage"

Recent app update is garbage. They have rendered one of my most used business apps almost worthless. Screen layout and sorting option is horrible now. Crowded screen makes it near impossible to read the information. I don’t know what they were trying to improve upon, but they need to admit their mistake and scrap the update.