"App simply does not work on android…"

App simply does not work on android phones. Loads a white screen then freezes over and over again. Re-install does not fix problem. Customer service at Worthpoint is completely unresponsive. This is an expensive subscription for a CrApp App.

***Update*** it took me a full hour and 7 phone calls to Worthpoint this a.m. to get a human on the phone. Thoroughly frustrating experience. After 9 or 10 times re-installing the app, it finally seems to be working. Wasted a lot of time messing with this.

"Worthpoint is fantastic if you're a…"

Worthpoint is fantastic if you're a reseller and know what you are doing. It archives eBay listings for years. I might find one comp on eBay sold listings but dozens on Worthpoint.

You might not want to use this if you can't read. Many of the complaints are about the trial period. I'm not sure how much more clear they can be. Does it need to be in picture book form?

So if you're a skilled seller who is capable of 4th grade level reading comprehension, this is for you.

"Read and understand the terms BEFORE signing up"

Clearly, most of the people who are giving Worthpoint a bad review here did not read or understand the free trial and subscription information that was clearly laid out on their website. As with any other free trial, there is a periodic charge for the subscription if you exceed and/or do not discontinue the free trial. These reviews are not helpful to determine if Worthpoint is useful for determining the worth of items you are considering to sell. I have found Worthpoint one of many useful tools for this purpose. If you are sourcing or pricing rare or unusual items, it is a reasonable cost considering it can help you avoid the cost of underselling items.

"Scam company"

Scam company. After a 7 day "trial," they will continue to bill your credit card ad inifinitum. The fine print says that you have to cancel or be billed. Worthpoint will not notify you when your trial period is up, they will not send you invoices or in any way flag that they are billing you, because the scam is they want to continue to bill you, when you don't use their services. There are hundreds of complaints across the web. Because I don't look at my credit bills as carefully as I should, I was scammed for almost a year by their bills. When irate dupes call to complain, their message is, "Too bad. File a complaint with your credit card company." We're all in a bind, because clearly we are caught with the fine print. BEWARE!!!!!!

"Not worth it"

Not worth it, if I could give zero I would . I signed up for the trial,was navigating around trying to figure out if the site provided info on products and value outside of eBay. Everything I tried to find went back to eBay which I can do for free. I cancelled the trial the same day I signed up but was charged $20 two days later. It's a complete rip off. I was told I looked up 20 items. I didn't I looked up 6or 7 and was navigating around to figure out what the site provided. Save yourself the money and hassle and just go on eBay and use the filters. It's free and you get the same information.

"I have cancelled 3x and they keep…"

I have cancelled 3x and they keep charging again.


reply to their comment:
I cancelled in January and then re-cancelled again March when I saw it kept billing. I'm having the bank compile everything since your system is wrong.

"SUPERIOR CUSTOMER SERVICE FROM MIRANDA OF WORTHPOINT"

As a new free trial member, I had questions about how to see the prices for the items that have been sold. I tried several times to re-enter everything, and clicked on the item pictures, but no prices came up. Before giving up, I called Customer Service and Miranda answered. She said she would walk me through step by step since I am not skilled yet on navigating websites. We got to the point I needed in two minutes, three minutes faster than the five she estimated!
I am writing this commendation for Miranda so you don't give up. She was "Amazon Prime customer service" caliber--patient with my slow typing, charming in manner, clear English-speaking, and made me comfortable. Whatever Worthpoint is paying her, she's worth more in terms of reflecting very positively on the company image!

"Really misleading website"

Really misleading website. Started the free trial, on my very 1st use of the generous 7 free tries you get to compare prices i was charged because i clicked a button which said 'activate membership now'. I assumed this meant i would be activating my free trial and was instantly charged $40. Called their customer service many times in hours and zero response. I want a refund or else i will be contacting my bank to dispute this.

"I've found Worthpoint to be invaluable…"

I've found Worthpoint to be invaluable as an auctioneer, certified appraiser and full time picker. I use the iPhone app in the field several times a week!

Here's the thing: What this company is trying to do, mega-volume evaluation and curation of millions of antiques & collectibles, is an ENORMOUS task. There's no way they are going to get it right 100% of the time, nor should they be expected to.

BUT, if you're looking for a site/app that will help you evaluate, appraise, save and make you money more often than not, and one that constantly looks to improve their product, then this is the one!

They've been around for about 10 years now. They've tirelessly responded positively to critiques, glitches and bumps in the road when most companies would have thrown in the towel on such a massive project. Props to them for that!

"Not worth it, and the trial period is almost fraud"

Not worth it. Their trial period terms are intentionally confusing, and they do as little as possible to remind you before your trial ends, which I felt was predatory. And as a dealer, honestly... it's not that useful. If you don't know what something's worth, just aim high and reduce it over time. And several items I looked up didn't really have enough comps in their database (in one case, I found zero) to determine much. Their interface was tedious, too.