"Horrendous experience "

Absolutely horrendous. My flight was cancelled 24 hours before I was due to depart and I couldn’t do the alternative flights offered so I had to cancel my flight and request a refund. I specifically made sure before cancelling the ticket on the phone to the call centre that I would receive a refund for the flights, they said yes and said I would know within 24 hours. So I went ahead and cancelled and since then I have been waiting 3 months for a full refund (baring in mind I had to book a direct Emirates’s flight last minute as my flight was cancelled which cost me 5000AED, so at this point I am almost 8500AED down). I have STILL not received the refund and said it could be anything up to 6 months and I cannot understand why. Everytime I email they send me the same email saying they are awaiting information from the airline but at this point, 3 months later, it’s a joke and I’m not getting anywhere. Now I have read majority of these reviews I am incredibly worried. There has been zero reassurance from the company on their part and I desperately need that refund as I am being charged interest on the credit card it was put on!!!!! Insane that they can do this, especially when I was told on the phone a completely different story.

"WORST AIRLINE WEBSITE"

This is the worst company I’ve ever dealt with in refunding my ticket. After filling a refund I never heard anything. I dont trust this company better use Go to gate trip.com and almosafer is the best you will get the refund within 24 hours. I file my refund on 17 December until now no any news of the refund.

"مميز افضل موقع حجز على الإطلاق"

مميز افضل موقع حجز على الإطلاق

"Very quick and good help towards this…"

Very quick and good help towards this agent

"Don't book through them "

It's a scam
We booked ticket. Payment received in full. Got confirmation and even a mail of ticket issuance. But later we are asked to pay more as flight is fully booked. However you pay more you get the same flight.
We are promised to be receiving full payment which we agreed and went through a lot of distress as the whole plan was to be rescheduled.
The refund is awaited
Hoping we will recieve the fund.

"Terrible service"

Terrible service, be aware this company is a fraud. I cancelled my tickets because of their mistake but have been waiting for my refund since May 2023.

"Be careful to order tickets with mytickets "

I order from you 4 tickets to nyc with British airways.
The flight company canceled my flights and I never get refund. I don't ask for extra amount I just want my money back.
It's over 2 months that you say to me that you wait for the answer of B.A., and I said they canceled the flights.
Very bad 👎
I'm very disappointed from your service.
mytickets.co.il
Benney semo


Please tell me how long I need to wait, to get my money back?


23/12/2024 nothing happened, I still didn't get my money back, not from mytickets.co.il nor British airways.
Please learn from my case if you want to keep on your money 😞

"It's a fraud"

It's a fraud! beware.
thay canceled my tickets and never gave me back my 1000$ refund. You cant reach them they are only writing you back apologizing answer from chatGPT.

"Frauds"

Frauds. Avoid at all costs. I bought a ticket with a "smart ticket" option, so that I may be able to change the ticket date in case of visa delay or rejection. When things didn't workout I requested to push the date but their response was:

"Dear Customer,

As per the fare conditions of your ticket, changing the date of your flight is not possible.

You may consider booking a new ticket with your desired dates."

I then requested for a refund and they said:

"
Dear Customer,

According to the airline policy, your tickets are nonrefundable. These rules are specified in the ticket fare conditions and we are unable to change them.
"

When I tell them that I bought a smart ticket option which clearly states that the ticket may be changed or refunded, they say:

"You can review terms and conditions which you agreed on our website.

According to the fare rules, your ticket is non-refundable. This means that only unused airport taxes and fees are allowed to be refunded."

Avoid at all costs. Ignore the lying 5 star reviews.

Honestly my fault for trying to save up and taking a risk.

"ممتازه جدا جدا"

ممتازه جدا جدا