"Thank you & I will use your side again"

Thank you & I will use your side again

"Couldn't have been worse"

I wanted to book a flight but their website wouldn't tell me how many pieces of luggage I would get. I called them and they said they weren't able to tell me how many pieces I'd get unless I had bought the ticket first. So they wanted me to commit to paying $450 before I find out if I can bring my stuff home. Probably the worst airline booking website I have used in my life. I will never be booking with them and I probably just avoided a scam.

"اشتريت تذكرة قبل يومين وجا اليوم جاتني…"

اشتريت تذكرة قبل يومين وجا اليوم جاتني على الايميل رسالة الغاء الحجز وارجاع المبلغ واضطريت اني احجز تذكرك ثانية بسعر اعلى اتمنى مراجعة طلبي وتعويضي فرق الزيادة لتسببكم في الغاء الحجز

"The flight is after two days and I…"

The flight is after two days and I still didn’t get a confirmation email from them I don’t know if my flight is confirmed or no the whole thing is messed up.

"Thanks very much"

Thanks very much

"No refund despite a wait of 5 + months"

I booked a ticket on 24 Dec 2023, for the date: 5 April 2024 the payement was successful, I received confirmation email with Order #4JRX07TX. However, in February 2024 the airline announced about the cancellation of the flight.

I contacted h t t p s : / / mytickets .ae/ to check if it was possible if it was reschedule. At first, they said Yes. But at the last moment they said they cannot do that. Then I requested for refund on April 7, 2024 I raised a request for refund. Despite the fact airline clearly specify on their website that the refund will be returned in 7 business days. I was informed by the h t t p s : / / mytickets .ae/ that refund will be given in 90 days. (as of today 124 days have passed)

Since then despite raising repeated request and chatting with their representatives, h t t p s : / / mytickets .ae/ has not returned the payment. They only give false promises.

Before giving my review on this website I have sent another email to them about the above-mentioned points. They should give an excuse that "they dont identify me as a passsenger or ther customer". I hope they read my email and this review and return my amount at the earliest.

"Live chat"

Great support from the live chat in a timely manner and quick solution. Special thanks to Ms. Marta.

"Die Kundenberatarien war super…"

Die Kundenberatarien war super hilfreich and scnell.

"Still waiting for my ticket"

Still waiting for my ticket

"many times i lost the time of payment…"

many times i lost the time of payment as no way from you side to inform me that i should pay the fees of changing my flight, only sending email and that not enough to take care of what should do, you need to think of new way to inform your customers by calls, or text SMS for example
2nd: why i should pay 2 payment for adjust date and luggage ? it should be one payment in same time .