"Iryna Basara was very helpful"

Iryna Basara was very helpful

"There is a reason why they have more 1 star reviews than anything"

I wish I read the previous reviews before purchasing our tickets. I always like to give a company the benefit of the doubt when reading reviews but unfortunately the reviews for this company speaks VOLUMES.

We purchased return flights to Dubai from Dublin, the company changed my partners last name and middle about and we did not realise. When checking in at the airport is when we first found this out, the airline was unable to change the name at the desk due it being booked through a third party, we called the company and they told us it was to late to change his name and nothing they could do (very rude and very unhelpful both at the same time). We ended up having to buy him a new ticket FOR THE NEXT DAY because it was to late to purchase for the flight we were meant to be on. Due to funds, I had to go on without him and wait for him in Dubai. This was the most devasting start to a once in a lifetime holiday. When we got to Dubai, we contacted the company to change my partners name for the flight home but got told his flight home was cancelled for him as he didn't get on the first flight... Again, would not listen to what we had to say or even try to fix the situation. We ended up having to pay £1400 EXTRA to get my partner there and back. Raised a complaint when we returned home and of course they didn't want to know about it, wouldn't respond to my emails or even try to look into it. I raised a dispute with my bank for them to look into this and they found the company at fault and thankfully refunded us the money back for my partners original flights which wasn't even half of what we ended up having to pay in the end. I am just glad they don't have the money for it anymore. Of course, now the company won't stop emailing me trying to make heads or tails of what they done wrong and threatening me for doing this with the bank.

This company was cheaper than others when we were booking our flights, so of course went with them, giving them the benefit of the doubt. But honestly, if you can learn anything from this, it is to always book directly with the airline, the stress and upset we were caused was heart-breaking. This is a scam of a company and don't deserve to be operating.

"دعم رائع مع أسلوب لطيف شكراً لكم.."

دعم رائع مع أسلوب لطيف شكراً لكم..

"قامت شركه الطيران بالبحرين دفع ٣٠ ريال…"

قامت شركه الطيران بتغريمي دفع ٣٠ ريال قيمة تذكره الصعود لشخصين يعني ٦٠ ريال.للاسف تصرف سيء.لن اعيد الشراء منكم وكما اوصي الجميع الحذر من هذي العمليات التي يتصديونها.فهي احتيال !!

"(Update: Refund issued) Wrong airlines booked by myticket!!!! refund still not done!!!"

Update: Refund has been issued immediately. Thank you for the quick turnaround post raising issue. Increasing my rating from 1 to 3 stars for the same.

Request no: Request 14027203 Horrible horrible experience. I was given misleading information while booking this flight that it is in Air Astana airlines. The issued ticket showed Air Astana and the Mytickets.ae website also showed Air Astana in my booking even now. When I couldn't find details of the PNR on Air Astana, I contacted Air Astana customer care and to my shock, they told that there is no such flight with Air Astana. When I contacted mytickets.ae, they apologized on chat and admitted they gave me wrong ticket which actually belongs to FlyArystan. But the PNR didn't even work on FlyArystan website and neither did I want to travel with that airlines. When their customer support coudn't help me with the issues 5-6 hours before the departure too, I had to book another flight and raised a refund request which to my shock, MYTICKETS CLOSED WITHOUT ANY REASON!!!!!

I raised another request on 21 April and it is open till today after one month. When i contact their chat they say airlines reply is awaited which is completely nonsensical as this is a mistake from mytickets side and their chat support also admitted that and no airlines response is required for my refund. Hoping the issue will be resolved after i post here.

"Be Cautious "

The booking process is complex. The amount mentioned is not final,you feel trapped when the amount is withdrawn from your account. The response and the issuance of the ticket is confusing,I got the mail in my junk and it doesn't include the reference until I contacted them. Generally, it wasn't pleasant experience though at the end I got the ticket confirmed.

"Thank you so so so much about your fast…"

Thank you so so so much about your fast reply.. I feel so comfortable with you.. you are really great person. With you, no worries ..

"i had issue and solved quickly "

thank you for the quick reply and solving my problem with my email address and thanks a lot for the help i was worried

"Overall"

Overall, my experience with mytickets.ae was nothing short of excellent especially the support team. Thanks to their exceptional service and attention to detail, I can confidently say that I will be turning to them for all my future travel needs. I highly recommend mytickets.ae to anyone in search of a reliable and trustworthy booking platform. Thank you for making my travel experience a memorable one!

"I booked a ticket through this site."

I booked a ticket through this site.. it was easy, trustful, confirmed a little bit after paying the bill, I didn't face any problems during booking.
I recommend every one to book through it.