"DO NOT ORDER"

DO NOT ORDER. Appalling experience from the start. Placed my order took my money. After 10 days no sign of bed. Rang them they claimed problems woth logistics team, I advised I wanted to cancel order. I was told 10-20 working days to process my refund. Rang them on day 15 to see how much longer I would have to wait for refund. They said due to a merchant issue they couldn't process refund and I had to contact my bank. When I asked for a bed instead of a refund they said they were not taking/producing orders. So bo bed and a fight for a refund. AVOID THIS COMPANY!!

"BEWARE AWFULL COMPANY"

Worst company ever took ages for them to even respond to the email I sent, they eventually agreed to refund me which can take 20 to 30 days for a refund, I'm with out a bed completely as my old one was collected ,due to them giving me a time frame
I am still paying for the bed as I used clearpay who I've now had to raise an issue with but they have not even bothered to respond to them ,I'm actually fuming to be honest
I've ordered beds and mattresses online before with no issues at all
This company does not answer when called cuts you off does not respond to emails they give you a 3 to 5 day delivery time frame but it goes beyond that I can't tell you the quality of the bed because I've yet to receive anything and down £500
Lacks empathy,
Lacks responses
Beware

"This company is a Scam."

This company is a Scam.

As others have said, No bed, no refund and when I called to complain about it they took more money from my account! I'm now waiting for my bank to investigate!!!

Don't use these people...

"AVOID THIS COMPANY "

AVOID THIS COMPANY
Bed did not arrive on delivery date after an hour trying to call them was told would be 6 weeks cancelled the order told refund 10-20 days no refund received called again forever to get through was told end of the week. No refund called them today now told they are unable to issue refunds and call my bank for a charge back. The girl on the phone was so rude and over spoke me constantly terribly customer service. DO NOT BUY ANYTHING FROM THIS COMPANY TOTAL SCAM

"Avoid. "

Took our money, then stopped communicating after giving us a 6 week delivery date. Their website seems to be down. Had to wait until after the fictitious delivery date had been and gone then raise a dispute with our bank to get the money back. AVOID!!!

"No bed or refund received "

I ordered a bed in January. Had two delivery dates and it never turned up. When I chased and contacted them it was excuse after excuse- road works, distribution and so on until I had no choice to cancel my order and request a refund. After waiting 2 weeks for refund I contacted them and they emailed to say they couldn't process a refund as the system is down and go to my bank. Avoid, Avoid, Avoid!

"WARNING!!!! SCAM!!!!"

WARNING!!!!
PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY. FIGHTING TO GET MY REFUND, FIR A DOUBLE DIVAN I HAVE STILL NOT RECEIVED.

"DO NOT BUY FROM THIS COMPANY I had a…"

DO NOT BUY FROM THIS COMPANY I had a bed delivered on the 21/01/25
It was the wrong bed and is still sitting in my spare room now. Despite over a 100 emails being sent back & forth they have failed on 3 separate occasions to come & pick it up. The workman ship is very shoddy with staples hanging out everywhere. The mattress is no way orthopedic they have just stuck a label on it stating this. My nightmare continues

"DO NOT ORDER"

DO NOT ORDER.
SCAM.
DO NOT ORDER.
i ordered a divan bad back in January after clicking the trust pilot link on their website and only seeing positive reviews. (I now realise it wasn’t a genuine link and you can actually see the warning from trust pilot on this page)
I knew I’d been scammed when 2 months came and went and no bed arrived.
None of my emails were answered, no one ever answered the phone and the delivery company they claimed to use didn’t exist.
Luckily I’d ordered through Klarna and after speaking to them I’ve finally been told I’ll get a refund.
I saw in a review further down that someone has posted the address of the business, trust me if I didn’t live so far away I’d have been down to kick their door in and demand my refund.

"Very competitive product and delivery."

Very competitive product and delivery.