"TERRIBLE DO NOT USE"

Told I would get a delivery date, I didn't receive one, this is a month later since placing the order. Tried to call them and they don't answer the phone. Emailed them and they do not reply. Terrible service, do not use this company I have no idea where my mattress or refund is!

"SCAM WARNING ‼️ Do not order from…"

SCAM WARNING ‼️ Do not order from sleepbeds. I ordered on the 12 of February was rather happy considering the price and sale.
I had an email saying they have my order it’s being processed.
Then another email saying delivery will be 27th of march because there is a problem in the warehouse. Iv tried calling them they don’t answer the phone iv sent many emails I don’t get a response. Iv disputed my order still haven’t received a refund. I get an email saying there’s a problem saying there’s administrative issue with our merchant bank, I don’t no what else to do. Is completely unacceptable behaviour. Unfortunately there’s not much you can do unless you find out where sleepless is based and do a protest. Seems like they have done this too many people. I won’t let this drop because it’s 2025 be real come on.

"Scam site nothing delivered"

Ordered a bed 3rd Jan after 2 months not delivered multiple excuses such as packaging issues, roadworks etc. Asked to cancel order and 2 more month nothing. This is a scam website so best avoid

"Seems this company has folded or gone…"

Seems this company has folded or gone into administration. Don't place an order. I ordered back in early February and still don't have the bed. Going through my bank to raise a dispute to try to get my money back.

"The company is a joke"

The company is a joke. I believe they are in administration.

"Terrible company"

Terrible company. Contacted me following purchase to say bed delivery will be delayed. As I needed a bed urgently, I requested a refund and they agreed, saying I'll receive full refund within 20 working days. Two months on, no refund and they have stopped responding to my emails. Beware of this company!!!!!!!!

"No bed and no refund after 8 weeks! "

Ordered a divan base, they promised quick delivery only to say later that it would be more than a month. We cancelled the order at the end of January which they acknowledged and promised a refund within 15days. After many e-mails We are still waiting at the end of March.
Do not use this company!

"What a joke of a company they have…"

What a joke of a company they have taken almost 3 months to deliver a mattress to which I email every week a different problem can't deliver no packaging etc now saying they can't deliver and I can't get a refund go through my bank and ask for a charge back what the hell no mattress no money back and bank are saying they can't refund so I lost money do t buy

"Horrendous"

Horrendous! No communication, promised delivery after delivery never turned up. Offered 10% due to poor service...never received. Refund never appeared. Managed to get a chargeback from my credit card thank god

"After ordering ourdo not buy from sleep beds devanagari bed back…"

After ordering our devanagari bed back in December 24, our first delivery date did not turn up before the time window given.
For our second delivery we had explained we needed an early delivery due to work commitments. Again, they missed our time slot
We a greed a new date and time, only to find out on the agreed date of delivery, ther tracker showed they had changed the date without even contacting us. This was now February 25 the o ly reason I was given when I complained, was they were busy. So I cancelled the order
I was advised the refund would take up to 20 working days. Its now 30 working g days, with again no communication from sleep beds.
When I complained, I was told they were having problems with their bank so I have asked for a cheque to be sent. Again, no reply.
This company seems to have no customer care at all. Do not buy from them.