"Zoolz has trouble understanding 'lifetime.'"

Joined about 7-8 years ago, also on a 'lifetime subscription.'

Got a notification a few years on asking for money to continue the 'maintenance plan.' (read: keeping my lifetime subscription alive.)

Gave me some song and dance about how there was pressure on fees for storage, etc, etc, (read: we couldn't manage our business plan.) I stated 'my money back,' or un-suspend my account.

They acquiesced, yet had the stones to come looking for money yesterday. Again, not my problem; we'll see what happens.

"Had 2 years of lifetime before my…"

Had 2 years of lifetime before my lifetime deal ended.

"Lifetime Scam"

Like many other people I also got my "lifetime" 1TB account blocked all of a sudden without any early warning. They threaten to delete all of my data in 30 days if not paying extra money for a fake "maintenance plan", but I don't give a damn because luckily I have copies of that data in others places. This bad thing already happened a few years ago when I paid to unblock my account which they intentionally made to malfunction, so to make an excuse to require paid technical assistance. Now they have doubled the amount of money in comparison to the previous extortion in the past. In a few words, these people are bad swindlers who deserve a lawsuit from all their swindled customers.

"I bought Zoolz lifetime cloud service a…"

I bought Zoolz lifetime cloud service a few years ago.. All was going fine but today i found their email that they are gonna delete my account if I don't pay them a monthly maintenance fee. What the heck is this! Do not trust them, do not buy their cloud service ever, because who knows in future what else they would be demanding from you. They are just blackmailers.

"Lifetime account suspended!"

In 2018 een "lifetime" abonnement gekocht via Stacksocial maar ik heb nu een email van Zoolz ontvangen dat mijn account wordt verwijderd indien ik niet maandelijks zou betalen. AVOID! SCAM!

"Lifetime does not mean lifetime"

Bought a lifetime account in 2017,i am now being forced to pay for a maintenance fee yearly to keep the account running. How can they sell it as lifetime yet force you to pay a maintenance fee or they threaten you with account deletion.

Stay well away from this company there advertising is a con.

"Untrustworthy - they do not fullfill their contact"

Bought I lifetime service - now they they want extra money and force to renew a maintenance plan. Account is suspended. They threaten to delete data in the next 30 days, if I do not renew.
Totally untrustworthy. The do not fullfill their contract.

"Suspended Lifetime Account immediately no access from then."

Like a lot of people, I have a lifetime account and received an email saying my account is suspended.

When I tried to find out why the live chat person said it was due to my maintenance account expiring (I have never used or wanted this), funny enough the live chat person started to ignore my questions and then suddenly 'disappeared'.

I am now unable to access to retrieve my files and to do so I will need to pay for a years' worth of maintenance, there was no previous email to warn of this and straight to suspended account, there was no previous warning.

Before Zoolz says they did send previous warning emails I would like to say that I have checked my emails, including retrieving deleted emails and no such email was ever sent.

It would seem that Zoolz have changed their operating model and are targeting lifetime accounts to squeeze money from people or if they unwilling to pay will purposely make their service unusable and therefore you will leave, but I suspect this is the intention of this practice from Zoolz.

If you have a lifetime plan, get your files ASAP otherwise they will make you pay to get further access.

I would NOT recommend this company to anyone and anyone with a lifetime account get out before you are locked out.

"Lifetime Fraud & extortion"

In 2019 I bought their 2TB LIFETIME backupstorage plan. Today I got a cancellation notice, my accountdatas stopped working, my backupdatas are not accessible anymore, and they want me to pay a yearly free from now on, to regain access to my backups and further use their services. I will not do this. I call this fraud and extortion. Stay away from this company and their successors under different names (BigMind, Genie9) !

"Untrustworthy solution"

The company has terminated plenty of accounts after a campaign of promotional "lifetime" subscription.
The offered cloud solution was basic, and not particularly performing, but I stored some useful resources there. Then, without much warning, they unilaterally terminated my subscription, proposing a 1year discount on a yearly paid option.

I think that with all the injured parties, it would have been easy to inflict a lawsuit on them from which they would not have recovered!
Instead, they keep doing their crap (BigMind...)

They clame "THE MOST AFFORDABLE
CLOUD BACKUP IN THE WORLD". On which basis? See others, evaluate the capabilities... Clearly, other solutions for work-in-cloud are superior. Polarbackup is way more affordable for tape solution while better complying with the GDPR!