Zoolz

Business Services
badge Company profile claimed
986 reviews
Overall Rating
Customer Reviews about

Zoolz

Write a review about www.zoolz.com
Show Reviews

B Hegarty

1.00/5.00

"Zoolz is not a trustworthy company"

Zoolz is not a trustworthy company. I bought a Lifetime subscription data backup plan, fully paid upfront which I used for a few years. I had no complaints with the service. Then Covid hit and my old computer died, and I stopped actively using the service. Reach back out to them to get my account password changed so I could use the backup plan once again only to find out they cancelled all lifetime subscriptions. I never received any notification and now they are only willing to "let me" pay them for a new annual subscriptions plan when the plan I had was double the data and required NO ADDITIONAL COST. They won't refund my original purchase and won't offer any remedy that does not involve me annually paying them at least 40% of my original One Time purchase fee.
They have a terrible business model, to sell you a service plan, cancel it with no notice; offer no refund and then propose that you pay them more money and sign up for another plan and "Trust" them not to renege on the new service plan.
Nope - I will not be foolish enough to be burned a second time.

24/03/2022

Djinn Brun

1.00/5.00

"Zoolz is a scam"

Regardless of if you are at fault or the company, Zoolz WILL NOT notify you when they are about to delete your data! I beg of you choose another cloud service!

24/03/2022

Solear

1.00/5.00

"I had a lifetime account with Zoolz and…"

I had a lifetime account with Zoolz and trusted them with years of my photography work. One day I lost access to my account. The company claimed that they sent me notifications (never happend) - that they close the "home" account I had.
I lost access to my backups since they deleted my account without any notification. They wrote me a sorry mail that my data was deleted and there's no way to restore it.

NEVER TRUST THIS COMPANY!

21/03/2022

L. Reddington

1.00/5.00

"Zoolz decided not to honor their…"

Zoolz decided not to honor their Lifetime subscriptions.
Just changed their name and deleted the lifetime subscriptions accounts.
No refunds just want to sign you up for more subscriptions.
They have already shown who they are.

10/03/2022

A Hartley

1.00/5.00

"'Lifetime storage' suspended without notice"

I bought 'lifetime storage' a few years ago, then started being pestered to buy 'premium support' a couple of years ago, which I did. When I looked into what this was going to get me this time, I was told they had discontinued their home storage last year, and that I would have been told about this. I was not! I am still being sent invoices for premium support for a service which has been suspended. I cannot get any answers as to what is going on.

17/01/2022

Iván España

1.00/5.00

"Estafa"

Estafa. Compré cuenta lifetime en 2019 con 1.5TB en instant vault y 1.5TB en cold vault. Todo por 70$. Hoy me doy cuenta de que la cuenta no existe. Zoolz es una estafa.

14/01/2022

Simon Brook-Jones

1.00/5.00

"Scam!"

Paid for a lifetime subscription, which they then cancelled and deleted all my data. This company is an absolute scam. I then get email informing me I can pay to switch to a business plan! Are they serious?

13/01/2022

S Zn

1.00/5.00

"Very crap service"

Very crap service. Bunch of liars! BigMIND is the other company run by the same bunch of numpties.

22/12/2021

VIRGIL RADAN

1.00/5.00

"$29.00 lifetime account gone to waste…"

$29.00 lifetime account gone to waste by deleting without warning. Totally a scam. Avoid.

20/12/2021

Eddie Lee

1.00/5.00

"Terminated my paid lifetime account…"

Terminated my paid lifetime account without explanation. I will be reporting them to FCC.

17/12/2021
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved

Latest from the Blog

--