"Poor product"

Poor product, worst customer service. Call Center hangs up on you.

"Warranty claim paperwork impossible to…"

Warranty claim paperwork impossible to understand. Had to have intex people try to walk me through. Could not understand them. Have two Intex pools. Hope nothing else brakes. One of the worse experience ever.

"After reviewing all the boats that fell…"

After reviewing all the boats that fell within my criteria, the Marina 4, claims to have multiple hull layers sturdy enough to withstand lakes and rivers. That is false it is nothing more than an expensive pool floaty. Safety and function could be hazardous! Inflation varies so the stationary ors fail to preform and the inflatable seats offer no support so control the boat is very exhausting and I found myself avoiding lake branches and working hard to stay off the shore line. not a relaxing experience! The second time I used the boat on a calmer lake but only floated close to shore so it wasn't a boating adventure it was boring. I worked to get the boat to the docks and when I returned in 25 minutes the right side of the boat was deflated. The quality and design make this product dangerous. The Bimini requires removing the safety rope and still the hole is smaller that the hardware on the Bimini! I would not recommend this as a boat I have had floating devices that lasted longer were more fun for a lot less cost. Well Intex doesn't guarantee it so that's all I needed to know! Time to look for a real boating experience and remember not to trust the product description on Walmart.com

"I bought a spa rechargable vacuum for…"

I bought a spa rechargable vacuum for my pool spa.. It stopped working one month outside the 1 year warranty. Intex would not work with me nor back the quality of their product. Very bad experience .. BUYER BEWARE!!!

"garantie zeer snel afgehandeld"

net binnen de garantieperiode ging mijn zwembadpomp kapot.
service case aangemaakt op de website van Intex, en binnen 2 dagen een nieuw product binnen. netjes en zeer snel afgehandeld.

"Parts not available "

I bought a pool from Intex for $2000 in 2022. Now I can't get the parts I need to put it back up this summer so my family can enjoy this $2000 summer time investment. They keep telling me the part is out of stock and they have no idea when it will be available. Unbelievable!!

"I purchase the Intex easy set at the…end of the year at a good price so, it sat until summer obiously and warranty expired before i even set it up. REALLY? might want to reconsider warranty time."

I purchase the Intex easy set at the end of the year because the price was right, I put it away. This was Aug.2023 you get a 6-month warranty. I live in Wisconsin. I just filled the pool and three days later completely empty First they would not do anything because I could not find the receipt. I called back when I found the info. the guy told me to upload a picture then call back. I called back and of course they told me my time had expired. So don't buy a pool at the end of the summer and put it away because if something happens to it, it will not be covered. So not only am I out $105.00 dollars I lost all that water and will get a huge bill. totally unsatisfied. Im so disappointed. Oh wait theyre sending me a patch kit after four of us checked it over.Thank you. how about half of what i paid and half of the wasted water.

"despreocupados,no hay telefono de atencion al cliente"

Hace 12 dias que hice el pedido,no hay noticias de la empresa de reparto, ENVIALIA. A Intex, le he pedido por correo electronico la anulación y la devolucion del importe total abonado. Ayer contestaron con que llamara aun telefono ( supongo que del repartidor) nadie contesta a ese telefono.Total indefensión. una vergüenza.ya solo aceptare la devolucion del dinero.

"El servicio postventa bastante malo"

El servicio postventa deja bastente que deserar. No disponen de un número de teléfono por lo que si tienes un problema todo está en manos de un robot que te diga unas cosas u otras.
El material me llegó a los pocos días y el precio es bastante competitivo....pero reza para que no tengas ningún inconveniente porque en ese caso...poca ayuda te van a dar.

"No tienen teléfono de atención al…"

No tienen teléfono de atención al cliente. No puedes hablar con nadie. No te respondes al whatsapp ni al formulario. Quiero anular un pedido de un spa que compré anoche por 829 euros y pagué por transferencia y no puedo porque no hay forma de hablar con una persona.
INDIGNANTE