"Great product"

Great product

"Quick delivery"

Quick delivery, good price, happy customer.

"Customer service done right"

Very simple phone call, very welcoming and knowledgable colleague. Price honoured and agreed for 2 stunning Rado watches, super fast shipping. Couldn’t recommend enough.

"Good customer service "

Purchased a lovely watch at a good price, and delivery was fast. When I rang because the free gift I was sure I’d put in my basket had been missed, they dealt with my query efficiently and sent another out without quibbling.

"The free gift offer seemed to disappear…"

The free gift offer seemed to disappear and i had to contact again to remind you

"Hamilton watch"

Great service when I called to buy my new Hamilton watch. Very helpful and the watch arrived the next day. A+++

"Exceptional telephone service"

Exceptional telephone service, everything went very smoothly.

"Poor service"

Took an absolute age to deliver the watch, chased numerous times. Asked them to divert the order into store (as the bracelet was going to need adjustment) confirmed the change a number of times but watch was still delivered to home. Luckily, it took them so long to deliver I had been on my summer holiday and was back home so postie didn't leave it in my recycling bin!!

"Dreadful customer service"

Dreadful customer service. I ordered a Spinnaker watch 5 months ago. Still no sign of it or even a delivery date. The issue is that I have done all of the chasing, and if I get a reply they just say “we don’t have any news yet”. Perhaps they should try picking up the phone to the manufacturer/supplier. They might get an answer then.

"Great service"

Great service