"A reliable service and got a great deal…"

A reliable service and got a great deal on my watch. I had already seen the watch and so ordered online. Paid using PayPal which made the whole experience easy.

"Great price"

Great price. Fast postage

"Watch is as expected - nothing else is- POOR"

Watch is as expected - but still no gift card, still no answer to my last two emails. I paid RRP for a product I could get from any jewellers - will not use these again - despite over £20k of past purchases. Go somewhere you’re custom is vslued

"Excellent Customer Service"

I bought a piece of jewellery as a gift for my wife. It is excellent. However, what stands out for me, is their customer service.

Despite being securely packaged, the pendant was slightly damaged on arrival. The response from the lady I dealt with was spot on and courier collection was arranged to collect the pendant and return to them for replacement. The second pendant was sent by Royal Mail recorded delivery and last seen in a sorting depot some distance from us in the opposite direction to their headquarters.

Again, a brilliant response from the colleagues I liaised with and a third pendant was successfully collected from their most local branch (at our request to collect rather than risk to Royal Mail).

Whilst some would consider this to be worthy of complaint, my view is that their attitude to resolving the problems which were outwith their control, was excellent and gives me confidence to buy from them again (which I am just about to do).

"Purchased the new Garmin Fenix 8 on…"

Purchased the new Garmin Fenix 8 on launch day. Previously purchase the Fenix 6X solar in 2020. The service this time as last time was first class.
I said the last time that delivery was faster than Amazon. Same can be said this time.
Great Job!!

"Watch was new and as described"

Watch was new and as described. Prompt secure delivery.
I can recommend this company and will deal with them again.

"Great service thank you…"

I ordered a wedding ring which went out of stock, but was kept informed throughout the wait period on expected delivery etc. staff were always very courteous and prompt whilst dealing with me. Thank you.

"Montblanc summit 3 spare strap"

Ordered the watch Feb 2023 and was stated next day delivery. After this was placed was then told it would need to be ordered from manufacturer and would be 2-3 weeks. When the watch arrived it was missing a spare strap. Have been passed around customer services until now August 2024 and still have not received strap. It is still listed on their website stating 3 straps. I even confirmed with customer services before buying if the spare strap came with it and they confirmed yes. Shocking service

"Nice peoplePurchased from C W Sellors before and…"

Purchased from C W Sellors before and find them to be a good team

"Bought a Georg Jensen ring but to big…"

Bought a Georg Jensen ring but to big so returned it and would not accept it back was unworn now stuck with a expensive ring I can’t wear