"I noticed a £5K watch I had been…"

I noticed a £5K watch I had been following for sometime was advertised with 30% off, this is a one off event so I ordered it that night, it arrived in perfect condition at 07:30 by DPD 36 hours after ordering it.

"I would choose minus stars if possible"

I would choose minus stars if possible. Placed an order over 90 days ago was told it would come for Christmas. Told after 70 days they could no longer supply the order. Offered me a size smaller for next day delivery then 20 days later I rung and they said they couldn’t do that either. Total waste of time - full of false promises from the minute they had over £250 of me. DO NOT BUY FROM THEM go somewhere that delivers their promise or in this case what you paid for!

"Helpful staff"

Helpful staff - made up the size and delivered on time

"Really good price and excellent…"

Really good price and excellent customer service. Cannot fault.

"Customer service outstanding."

Customer service outstanding.
I spoke to Kristie about a bracelet I wanted to purchase as a gift.
She advised me and even extended the return period for me.
Also price better than anywhere else and prompt posting.
Excellent

"Top Seller "

Easy to use web site, ordering process is stress free and most importantly, the instant offer of a reduced price makes it a top seller.

"Please read this before committing to…"

Please read this before committing to order something from them!!!
I had looked at the Garmin Fenix 7 Pro on their website, and even put it in a cart, but then found better deal and not proceeded with purchase.
However i had been contacted by the sales team representative few times saying that they can match the price, and I decided to go with them.
they were rushing me to place an order as " Last item is in stock" I did paid instantly and got a order confirmation on 12 Feb. That was the only email I got from them - apart of few marketing emails in a day.
sales Rep assured that it will be shipped immediately and I can expect it within few days.
After the payment had been sent all the proactive behaviour disappeared and I have to chase their CS constantly for update, as did not had a shipment confirmation, but anniversary date was heading closer.
They were saying they have problems with shipping from Garmin, then the shipment were lost, then a lot of other excuses. And this is now, when delivery of the goods from supplier take 1 or max 2 days as Garmin have a UK warehouse.
I'm extremely disappointed and blame myself that I trusted C W Sellors instead of paying fe ££ more and order at the Garmin website.
So far it is almost a month since purchase and I still chasing them, now regarding the refund.

What a joke of a company!!!

"Professionally delivered on time."

Professionally delivered on time.

"Very straightforward to deal with"

Very straightforward to deal with. Thanks

"Poor Customer Service CW85162"

Ordered a Georg Jenson necklace over three weeks ago. Despite my account being debited I did not receive a confirmation email . I contacted the company and the confirmation of order and order no. were eventually provided. At this time they informed me that the item is not in stock and would be delivered in three to four weeks.
I have since contacted the company by email for an update and have had no response.
The item was for a birthday present and was in stock with other retailers. In short I will not purchase from this company again.

Update
I have contacted CW Sellors on another three occasions re this unfulfilled order. They keep saying that they have requested but have not received an update from Georg Jensen.
I therefore contacted Georg Jensen direct who informed me that my item was in stock but no order had been received from CW Sellors.
So it transpires they have taken my money and done nothing with the order for five weeks, then told me blatant lies when I have enquired. I have now cancelled and requested a refund however every indication is that this is a company on its last legs and who are appropriating people’s money with no intention of fulfilling the orders.
In conclusion I notice other reviews similar to mine which they never comment on. Surely a reputable company would address the reviews of dissatisfied customers.