"Best Watch company"

This my 4th watch i ordered on this company. They have a very good customer service and genuine products. looking forward for my next purchase.

"Emma and Chrisie Brilliant again thanks for such good…"

Brilliant again thanks for such good service Emma and chrisie r just brilliant at what they do

"Great customer service "

As always CWSellors has fulfilled and exceeded all my expectations. Kristie in particular has been extremely helpful in helping me finalise my purchase and gave great advice as it was a very special purchase for my wife’s birthday. Can’t thank her enough and will definitely be purchasing again as I have done over the last few years.

"Recently bought a Hamilton Khaki Field…"

Recently bought a Hamilton Khaki Field 38mm. Great comms from start to finish. Great delivery. Great price. Highly recommend these guys.

"I ordered a blue John ring and it…"

I ordered a blue John ring and it arrived in good time. The ring is very nice and is in a nice box. Ideal if it is a present for somebody.

"Excellent service"

The watch I ordered was a red faced Certina ds2 with a black strap. The quality and Finish is great and the watch runs to less than +5 seconds a day. The watch came very speedily and was well packaged. The guarantee card was stamped ( I have had a few that don’t bother ). If there is one small complaint it would be that the website states that the strap is leather but it is not. It truly is a dire plastic offering that has been binned. I always had intended to swap out this strap for a more in keeping strap, which I have and it looks amazing. I love the retro vibe and it truly is a bargain for what you get.

"Great service super fast delivery wife…"

Great service super fast delivery wife loved the George jenson bangle

"I bought a watch on line when I…"

I bought a watch on line when I received the watch I tried it on decided I didnt like it put it back in the box and returned it. I had the watch on my wrist for less than a minute. I was then emailed by C W Sellors telling me that they would not take it back because there were signs of wear which was rediculous but looking at other reviews this is common don't ever by a watch on line from this company. Not a trust worthy company.

"The customer service at CW Sellors is…"

The customer service at CW Sellors is simply appalling and detracts from what should be a straightforward shopping experience.

I placed an order for an item which I was told was in stock in January, on this basis i placed and paid for the order in full. After constant chasing from myself I was subsequently told the item was having to be ordered from the supplier. What I was told would be no more than a 2-4 week delay ended up being close to 8 weeks. Incidentally emails sent to customer service in that period simply went unanswered.

When the item eventually arrived it was not wrapped (as instructed), placed in a box that was too small for the item inside and the box the item came in was bashed, scuffed and covered in dust. Hardly a luxury experience.... I am currently trying to get through to customer services to obtain a refund. After close to an hour hearing the hold music i am still waiting to get through... CW Sellors clearly have a lot of people complaining. Avoid this company and buy from another of their many competitors.

"I’m still missing my delivery"

I’m still missing my delivery.

Edit: Thanks CW Sellors. Indeed the package is at the customs. To release it, they require me to specify the weight of the necklace. I could not find it anywhere in the order.

Could you help to find this out please?

Thanks!