"Cancellation policy"

Please note that the bookings for visits till a date in July 2022 can be cancelled for full refund upto three days in advance. The customer service said that bookings need to cancelled four weeks in advance . I made them aware of the terms and conditions followed by cancellation for full refund. Please ensure you are aware of the cancellation policy to avoid tricks by customer service team.

"Great for younger children"

We take our little ones to Gullivers Kingdom in Matlock quite often, the price is reasonable and the queues always go down quickly. The staff are always lovely too. Would recommend to anyone with younger children.

"Sad & tired...visit elsewhere!!"

Today we visited Gullivers Land and wish we hadn't.
The park has seen better days and tbh the rides are not much better than a travelling fair.
The wait and queue time for food was beyond ridiculous. The staff are either new or badly trained, this also includes the drink kiosks and cafes.
We had children aged from 7 months to 14 years and the majority of the rides were abysmal...The Mine Train with target shooting was dire as was the mouse.
If visiting we recommend you take your own food and drink or save the money and visit a different theme park.

"Had tickets booked then read the…"

Had tickets booked then read the reviews and was put off thinking I’d wasted money but I don’t understand what all the negative comments are about we had a great day 2 kids aged 6 and 2 all rides were accessible for the 6 year old and even my toddler got to go on quite a lot, there is loads to do we spent 6 hours there and it is just as good as any other kid aimed theme park it’s got lots of parks aswel and entertainers all round the park we took a packed lunch so can’t comment on food and drinks but al in all my daughter said it was her best day ever would recommend

"Avoid & spend a little more money to visit the bigger theme parks."

Really disappointing & won't be returning. The park is very old, tired & badly in need of some maintenance. The height restrictions published on the website are misleading and extremely arbitrary. If going with children under 160cm (I know - even I am yet to reach 160cm at the grand age of 44!), then make sure you have a child:adult ratio of 1:1 otherwise, you won't be able to ride at the same time. There were very few rides we could actually go on for this reason. We were allowed on the pretty fast water rapids, but had to argue our way onto the gentle boat ride. Bizarre rules & never had this problem in any of the many other theme parks we've visited. Food was slow to arrive & pretty grim. Staff were all brand new & clearly poorly trained. I've contacted the head office for a refund and not even a courtesy call back as yet.

"Great experience!"

Great experience! We spent Friday night in the Warrington hotel and Saturday in the park for the kids birthday's. They loved every minute of it. The staff were all absolutely brilliant, they were really friendly and worked incredibly hard to entertain the kids. They are all a credit to the company and should be very proud of themselves. Thank you so much! Mark, Lucy, Rory & Mason.

"Its was ok"

Its was ok. Very tired but wouldn't want to come when it was busy as there is no urgency to get the queues down. Out of season visit I think but expecting alot to be closed.

"Had a good day here today"

Had a good day here today, 2 staff stood out with their friendliness and enthusiasm, Jane from "the lost world" and the young man who was working on the temple ride. Its a shame the aeroplane ride was broken and the food/drinks were quite expensive but other than that, we all had a good day!🎢

"Absolutely awful"

Absolutely awful. Waste of money!!!
Staff are awful at customer service.
Waited 35 minutes for a standard coffee from "Costa" which was just a standard coffee machine so why does it take 35 mins for 1 coffee?
Flying planes ride didn't fly and never told anyone that it was broke, we waited ages to go on something that didn't even work properly!
Theming needs re doing badly, everything is very old and tatty. Disorganised mess to be honest. Not for being harsh but this was NOT worth it for one second. Absolutely disappointed won't be coming again.
It's a shame because it has the potential to be such a lovely park for children however it's been run down majorly by lack of staff, broken/shut rides, one trains coming out with massive queues you at least need two trains running on a busy day! Someone needs to buy this park and make it so much better!

"Great day out rain put a damper on it…"

Great day out rain put a damper on it abit kids enjoyed themselves and loved the log flume and the man was very nice talking to the kids while waiting for the boat. Food was nice too prices not too bad either definitely be back