"Tuve el mal criterio de comprarle a Vayama"

Tuve el mal criterio de comprar con Vayama dado que no responden ningún teléfono, me han contestado mensajes contradictorios por correo, no devuelven los Servicios Extras adquiridos con ellos cuando es la Aerolínea la que canceló el vuelo y para colmo, se me hizo un reembolso que fue mucho menor al valor que pagué por sólo los tiquetes con ellos sumado a que adquirí las sillas, así que menos me devolvieron ese valor. Vayama!!!! su servicio es terrible, son mentirosos y se quedan el dinero de los clientes incautos, ¿por qué no me reembolsaron al menos todo el valor que pagué por los tiquetes???? Y las sillas que compré? Tampoco me van a devolver lo que pague por Póliza?

"Vayama estafa"

Vayama estafa. En mi caso se compro un vuelo a Japón vía china en diciembre del 2019 y ya en 2020 cuando iniciaba lo del covid y la aerolínea canceló el vuelo (y se compró un seguro) los de vayama desde entonces hasta octubre Nos contestaban que ellos veían el tema y ya de repente no saben quienes somos y no tienen acceso a la reserva y dicen que ya lo veamos directo con la aerolínea. Porque no decirlo hace 10 meses .... y ahora decir que ni tienen la reserva es una grosería. No compren con esas personas.

"Never use this company!"

Never use this company!

I purchased some flights in February 2020 and I am still waiting for reimbursement to the date October 2020.
People at Emirates confirmed they reimburse them and my flight was canceled due to COVID

"TERRIBLE SU SERVICIO DE ATENCIÓN Y LAS…"

TERRIBLE SU SERVICIO DE ATENCIÓN Y LAS RESPUESTAS POR CORREO

Llevo mas de un año solicitando un reembolso por una cancelación de billetes que tuve que hacer. Al principio me dijeron que antes de tres meses me lo darían. Durante todo este tiempo me han dicho que ellos gestionan el reembolso con la aerolínea, es este caso Air Canadá y cuando Vayama reciba el monto lo transfieren a mi cuenta. Ahora la persona que ha estado respondiendo mis correos me dice que ellos no saben nada y que hable con la aerolínea. Es súper evasiva con mi caso. Necesito una respuesta concreta y justa.

"Atention all !Do not make any bussiness…"

Atention all !Do not make any bussiness wih vayama.ie Thsi is a criminal group.Im trying ti get refund back fro canceled fly.They very smart criminal company!Never buy from them!You will loose you money!

"I have been trying to get my money back…"

I have been trying to get my money back from them for 5 months and they are kept on telling me the airline will pay me directly. I called the airline and they told me that your flight ticket was paid with third party agents credit card and we have refunded the money. I have sent the proof to Vayama and they are still not helping me.

"Finally received my refund"

Finally, after SIX MONTHS with a hundred emails about when I can get my refund from Customer Service of Vayama. I can get my money back. I don't know If I was lucky or not because the money I get back is not really small. I think the Customer Service of Vayama will not help you get back with your money. You should try to find the Relations Manager, the Vice President does the Customer Operation, and the Chief Executive Officer and email them what Vayama takes from you. I did it and I get a refund. I will rate them one more star for this complaint but I still try to avoid as far as I can with the third party and United Airlines.

"Took my money for a flight and refuse…"

Took my money for a flight and refuse to refund or credit. If there is the slightest problem, you will lose your money.
Please do not book ANYTHING through third party vendors.

"Really bad customer service.I won’t…"

Really bad customer service.I won’t suggest anybody to book tickets using vayama.I am still not able to get my refund back for my turkish airlines ticket which was cancelled in march due to lockdown in India.I am still following up even after seven months and inorder to get my refund back.

"The fastest solution now is to contact…"

The fastest solution now is to contact your credit card company and tell them to take back the money for you guys. Remember to keep track of your records that you reached out to vayama as your credit card need those info.