Health Monthly

Beauty & Well-being
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838 reviews
Overall Rating
Customer Reviews about

Health Monthly

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Julie Morgan

1.00/5.00

"Placed an order for vitamins &…"

Placed an order for vitamins & supplements on 15 September, still not received the order over 12 weeks later. Customer Services try to fob you off with excuses that the order is coming from the U.S , but I’m tired of hearing it.
I have requested a refund on two occasions but HM seem to be ignoring me. Feeling very frustrated and disappointed.

11/12/2020

customer

1.00/5.00

"Avoid"

Ordered soap on 10th September, 3 months and several emails later I'm still waiting. Have been told the delay is because it's coming from USA and covid. Do I believe that ... no

11/12/2020

Janet Helen Whitfied

5.00/5.00

"always happy with Health Monthly but slow delivery"

always happy with Health Monthly but their delivery is slow, so order well in advance.

09/12/2020

Lucy Russell

1.00/5.00

"Appalling!"

I ordered something from this website on Oct 28th and have still not received it almost 2 months later. Never ever use this company. I first asked for a refund over a month ago and was told my order was on its way. When it didn’t arrive within a week I requested a refund again, again they refused and told me it was on its way. Today I have contacted them for the fourth time and threatened legal action if I do not receive a refund within 2 working days. Their response “Due to the fact that the items are still in transit I am afraid we are unable to issue a refund at this time.”
They are capable of issuing a refund but are refusing to do so. I will be taking them to the small claims court.
I would suggest never ever ordering from them.

09/12/2020

Mark Osborn

1.00/5.00

"STILL WAITING FOR MY ORDER"

STILL WAITING FOR MY ORDER. No help. No contact. No reason given. AVOID

09/12/2020

Lottie

1.00/5.00

"Placed an order on 3rd October"

Placed an order on 3rd October. Still no item. Had to email several times with no further help.
I understand covid has had a big effect on businesses however no other company I have ordered from (including US) has had this bad of an impact.
I won’t be able to use the product I ordered now so a waste of money.
Not one to complain but I’m not happy with the service and definitely won’t order again.

09/12/2020

MR P NETELAT

4.00/5.00

"great selection of therapeutically…"

great selection of therapeutically effective supplements from good manufacturers at great prices
even more convenient as it's UK based

09/12/2020

ni ni hla

1.00/5.00

"Avoid"

Avoid! Order didn’t receive, was told to ship from US which has never arrived for 2 months. Phone line is dead and didn’t reply email unless from Paypal. They don’t have stock apparently and order cannot be processed. Have to make PayPal claim. Not even worth 1 star.

09/12/2020

HC

1.00/5.00

"AVOID THIS COMPANY AT ALL COSTS!!!"

AVOID THIS COMPANY AT ALL COSTS!!!! As with many whom have written a review here, I wish I had seen these comments before ordering from this company. They take your money, but fail to ever deliver your item. This company MUST be shut down.

08/12/2020

Ana

1.00/5.00

"Muy mal/ Really bad"

Muy mal. Hice un pedido hace más de tres meses y no ha llegado. He hablado con ellos varias veces pero siempre me responden que espere. No hay manera de que me devuelvan el dinero ni de hacer un seguimiento al paquete. Encima han eliminado el pedido de su página web. Dicen que es porque está enviado, cuando los pedidos enviados no se eliminan del historial. Responden a los emails amablamente pero eso es todo. Los clientes preferimos hechos, no palabras. Creo que sería mucho más provechoso para ellos hacer una simple devolución que acumular malas críticas./ Really bad. I placed an order more than three months ago and it has not arrived. I have spoken with them several times but they always tell me to wait. There is no way I can get my money back or track the package. Moreover they have removed the order from their website. They say it is because it is dispatched, but usually the dispatched orders are not removed from the website. They respond to emails kindly but that's it. Clients prefer facts, not words. I think it would be much more profitable for them to make a simple refund than to accumulate bad reviews.

08/12/2020
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