"Great customer service from Dimple"

Great customer service from Dimple

"Decent quality unit and very good customer services"

The unit arrived on time and my son and daughter-in-law are very happy with the item. There was an issue with one of the parts that was dealt with very well by customer services.

"Mansukh and Krishan were very friendly…"

Mansukh and Krishan were very friendly and helpful. Thank you

"Quality bed frame at a sensible price"

Quality bed frame at a sensible price. Good communication and delivery. 1

"Love the footstool and the delivery was…"

Love the footstool and the delivery was great, almost next day and service was excellent

"Woeful customer service / delivery service"

Customer service and delivery service abysmal, you have absolutely no say what so ever with the delivery date. One customer advisor suggested having the sofa left with a neighbour or leaving the sofa in the garden in the middle of winter 😂. You’ll get a text the day before delivery and if you can’t take the delivery it’ll go back to planning then you won’t get contacted for at least a week. Spoke with endless customer advisors and explained what dates we were home and every time they said we can’t guarantee a delivery date, absolutely woeful customer service. If you order a large item you may as well book a week or two off of work.

Luckily after a terrible experience the sofa seems to be good quality and the delivery guys were friendly (Fiz and Jay)

"Did not accept delivery"

Did not accept delivery, did not sign for delivery. Even though your email says I did. I can only assume your delivery driver signed it himself, dumped it on my driveway next door to a travellers site and the rest is your problem. Please investigate and advise.
Yours sincerely
Raymond Curtis

"Customer service is terrible"

Customer service is terrible, nobody will help with my order once I have paid.

"Prompt delivery"

Prompt delivery, friendly delivery man, the tracker is a very useful tool.

"James & sean were great at delivering"

James & sean were great at delivering, products great and high quality too