"Sharp Practice"

Sharp Practice - We purchased a new plate via the BCR website and paid for their service to transfer the plate onto a specific vehicle. our money was collected ,We were called the next day to say "You have made an illegal transaction the new plate is younger than the vehicle we want to transfer it to. your error will cost you your fee returned less £120".
A very bullish call, no concessions, no sorry- just, you should know the law.

"Disappearing negative reviews."

I note that a previous negative review which mirrored exactly my experience has now been removed.
Previously Car registrations specified on their website that valuations for sellers would be responded to quickly initially by phone with a follow up email.
What I got was a daily voice mail which I knew would be a sales pitch from someone called Alex, but no email.
After a week when I did answer the phone I was given a derisory valuation.No email as promised and therefore nothing in writing. It appears the offer of an email has now been taken off the website.
With respect to Trust Pilot reviews, Negative reviews have a habit of disappearing whereas positives remain for more than two years
you might be forgiven for thinking that there might be some collusion with BCR and Trust Pilot.
So please copy and paste my review as I expect it too will disappear.
....................................................................................................
BCR's response did not address the issue of a foilow up email of the valuation.
My typo of the registration D1 SCJ (Exactly as laid out on the V778) could easily have been addressed instead of purporting to claim the moral high ground.

"PLEASE AVOID LIKE THE PLAGUE"

PLEASE AVOID LIKE THE PLAGUE. If your selling your plate, don't use these shower off clowns. Especially if you decide your no longer selling it. The most awkward people to deal with.

"Swift and to the point"

Swift and to the point. Perfect service

"My New Number Plate"

The whole procedure to purchase a new personalised number plate was made extremely straight forward and at each step easy! The staff involved in this procedure were excellent and very helpful and fully understood all issues! Thank you

"Efficient,helpful"

Efficient, helpful and very speedy service. Would recommend.

"Laura was fantastic helping to find the…"

Laura was fantastic helping to find the perfect plate for my son.
Great attitude, very pleasant and good service.

"Effortless!"

Found exactly what we were looking for! Easy website and payment service. Telephone answered straight away with very helpful staff.
Kept informed during the transfer.
Thanks

"Very helpful and quick and easy…"

Very helpful and quick and easy process, plates were available the following morning no issues at all.

"Highly recommend"

Highly recommend, friendly helpful staff, great service