Priority Home Warranty

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67 reviews
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Priority Home Warranty

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Hani Haddad

1.00/5.00

"stay away from this company"

stay away from this company. I bought this warranty on my home and when I had an issue with my furnace, they sent a technician out after many phone calls and five days later the technician came in and told the company that my furnace needed a motor, They refused to pay for the repairs, even their own technician said they are no good company, I am writing this complaint to worn other customers whether you want to take my experience and save your money or go through the same frustration I went though is up to you. I will be writing a complaint with the BBB. even the person I was talking on the phone with someone I can’t mention his name in this review due to site rules.

Follow up after I wrote my review an hour later a representative from the company called me and offered my a refund of my money back under one condition, the condition was to remove my review about the company (which is the statement above) in order to refund my money. I said absolutely not. I told him I want to worn people and customers about their service and that would be the Nobel thing to do. This is what kinda of company they are bribing people to leave a position reviews by offering a rewards. I have the phone number for the person that called me.
Follow up about this company, I just finished winning this case with the credit card company and they refunded my money after I proved to them how crooked this company is. I really don’t know where this company get this high rating from, it has to be from bribing people like they tried with me, they offered to give me my money back if I remove my bad rating about their company, I obviously refused to. Beware and be smart dot fall for this headache and go through what I went through to get my money back.

06/10/2021

EL

5.00/5.00

"My claim was handled quickly"

My claim was handled quickly. The contractor who came to our house was informative and helpful. Very happy with the experience. The pool repair technician spent time with my husband giving him advice on what to buy to keep our pool running better and our chemicals to last longer. He suggested a few products to buy. No complaints.

03/09/2020

hannah moraga

4.00/5.00

"My experience with Priority Home…"

My experience with Priority Home Warranty was very professional and affordable meeting my home warranty needs! They even added to my plan to meet the needs of the type of home I have and gave me an affordable yearly rate to get started!! Thanks! I will definitely refer my family and friends!

03/09/2020

Natalie Suissa

5.00/5.00

"They were very courteous and helpful &…"

They were very courteous and helpful & answered any questions I had.

02/09/2020

Arielle Odiz

5.00/5.00

"VERY helpful"

VERY helpful. Specifically dealing with john and I was grateful I got him on the phone when I first called! Great service!!

02/09/2020

netta cassuto

5.00/5.00

"Had another good experience with…"

Had another good experience with Priority Home Warranty, particularly Andrew. I always feel they have my back and best interests in mind. I was trying to confirm my appointment with a technician, and they went above and beyond to make sure it happened right away which I truly appreciate.

02/09/2020

Renata Martinez

5.00/5.00

"I had a good experience on the phone…"

I had a good experience on the phone with priority Home Warranty. I was signing up and it was a pleasurable experience. I was told all the information I needed. Looking forward.

02/09/2020

liliana landinez

5.00/5.00

"Great service and problem solving"

So thankful this home warranty sent out a reliable garage door company. The gentleman was very knowledgeable and explained everything to me. He didn’t try to up sell or pressure me into buying anything. That was a nice change.

02/09/2020

Nicholas O'Dell

5.00/5.00

"Great Customer Service"

josh was very helpful in answering all questions and concerns I had when setting up a policy. He was also very helpful in finding flexible options within my budget. He even called me back to confirm I got the emails I requested. He was a pleasure to work with. Thanks! I look forward to dealing with the rest of the team at Priority Home Warranty!

02/09/2020

Ana Dobrasco

5.00/5.00

"Professional and kind!"

Hello, I received a phone call from Nathan to set up my home warranty today. I was interested in covering my appliances, ac unit, water heater, etc. Nathan was able to answer all of my questions. He was very pleasant, courteous, and very helpful. He even helped me save money today. Thank you so much!

02/09/2020
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