JWS Home Improvements

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383 reviews
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Customer Reviews about

JWS Home Improvements

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Kim Morgan

5.00/5.00

"I can not express enough how happy I am…"

I can not express enough how happy I am with the installation of my new roof. From start to finish I can not fault the company and all the work men, Lee, Kian and Adam were amazing, then the electricians and plasterer (sorry can’t remember their names). My roof looks fabulous and I can already feel the difference, not only in the warmth of the room but how my conservatory is open plan into the kitchen and now it feels cosy and part of my home. I love it! I would honestly recommend these guys, not only for the quality of work, price and respect for my home whilst they did the work, but for the communication throughout, it was a pleasure and stress free . Thank you.

31/10/2022

Brian Read

5.00/5.00

"Impressively good experience."

Our experience with this company has been entirely positive, having had replacement soffits and gutters, replacement windows and one entirely new window all fitted within a week or so.

Very much against our normal policy, we agreed that the man delivering leaflets would send a salesman. We had received JWS leaflets many times over the years, which at least gave credibility. As did the salesman, who arrived very promptly, being a JWS family member. From then, the surveyor, (who answered a lot of questions) and office staff were very professional, keeping us well in the picture, and dates were agreed. Prices were fixed and honoured despite us wanting an installation date some time ahead.

The only slight delay to starting was due to bad weather, and with an eye on the forecast they informed us of this in advance.

Once started, the planning and teamwork between scaffolders and fitters doing the roof-work, and then between the fitters and builder doing the windows were all very impressive, as was the clearing up as they went along and at the end of each day. It was good to hear one of them say he felt very happy to be contracted to JWS and that he was always paid on time.

The results look very good. We are awaiting the Fensa, insurance and building regulations paperwork but have every expectation that all will be in order.

26/10/2022

Peter

5.00/5.00

"True professionals"

True professionals from time of surveying through to job completion. Work carried out by a number of trade personnel was exceptional completed to an extreemly high standard. All emplyees had a great approach, were friendly, courteous and kept me up to date regarding the works progress.

20/10/2022

Philip Crompton

5.00/5.00

"Hard working team"

Hard working team - even worked through the heatwave. Excellent finished job and great price too

28/09/2022

Tony Leach

1.00/5.00

"I ordered a new solid conservatory roof…"

I ordered a new solid conservatory roof in March at first all good team came and fitted no problem salesman very helpful until things started to go wrong and then wasn't interested. Roof now leaking which has damaged my furniture I rung and spoke to their so called customer services which was being manned by a person who said somebody would ring me back and the girl who normally does it is now on holiday, no one rung me, I will be contacting the finance people on Monday that they recommend telling them that I will not be paying for faulty goods. Be aware customers these are not a good company and after sales is shocking.

02/09/2022

George Clarke

5.00/5.00

"Just had my facias soffits and gutters…"

Just had my facias soffits and gutters installed fitters were excellent and the end result was beyond all of my expectations. very competitive on price and the guarantee is a first class would recommend to all thank you very much

26/08/2022

Rex Whitrow

5.00/5.00

"Great job completed very rapidly"

Great job completed very rapidly

29/06/2022

Digitalpromo

5.00/5.00

"Lads were lovley all went to plan and…"

Lads were lovley all went to plan and very happy

22/06/2022

mark pickering

5.00/5.00

"Amazing company"

Amazing company, would recommend

18/05/2022

Mrs Glover

4.00/5.00

"Porch and Bi fold doors"

We had a porch built and bi fold doors fitted - completed April 2022.
First contact with a saleperson at the door and then a visit to discuss what we wanted/ offer a quote.

Very professional, a thorough survey completed and realistic advice of the best way to achieve what we wanted.

JW kept in touch with us throughout the process and pulled together all the trades to complete the porch and bi folds, despite the household isolating due to covid at one point!
Always rang back quickly if we had any queries.

We are happy with the work completed and I wouldn't hesistate to pass their details on.

05/05/2022
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