"Excellent Service"

Our installer Adam Ayub was brilliant. He was friendly, efficient, knowledgeable and reliable. He needed to come to us twice, once for an emergency and the next to to install. He kept us well informed and reassured. Thanks Adam!

"Couldn’t have asked for better "

I’ve just had my meters changed by Dean Bowen, he was incredibly polite and respectful, when he opened and closed doors he ensured to do it as quietly as he could even though it wasn’t necessary, did the work clean and tidy, couldn’t have asked for a better engineer.

"My gas smart meter stopped working…"

My gas smart meter stopped working yesterday and Octopus Energy sent a Providor operative to my property within 3 hours.
Haider Ahmed was a loverly engineer, very polite and knowledgeable, he changed both my smart meters in super quick time then checked that both gas and electricity was working perfectly before he left. A real credit to Providor.

"The EDF engineer Dean Bowen was very…"

The EDF engineer Dean Bowen was very informative and very polite and friendly. Kept me updated by voicemail after he’d completed the work at my mums house.

"Just had my new smart meter fitted by…"

Just had my new smart meter fitted by Chris Wymass. Excellent job, very efficient and friendly guy. Thank you

"Had both meters changed this morning by…"

Had both meters changed this morning by Dean Bowen. He rang to let me know what time he would arrived. Lovely guy, explained everything really well. Great job

"Gas smart meter instal and upgrade"

Haider Ahmed was professional, courteous and very efficient in handling our gas meter change, especially after the range needed extending from the standard 10 meter unit which didn’t connect as we are in a first floor apartment with gas and electric meter cupboard over 10 meters apart. He kept us informed about the availability of a DB 25m range meter and completed the changeover after just a few days, even though he was very busy on other jobs. He confirmed the new meter had connected so we should get ongoing smart readings on both meters from now on.

"Excellent service from Haider…"

Excellent service today from Haider Ahmed.
My appointment today was to fit a new 3 phase smart meter.
A single phase engineer turned up! He reported the problem and just 2 hours later Haider arrived and took just 20 minutes to fit.
Very pleased

"Super job!"

Very knowledgeable, friendly and an absolute pleasure! Highly recommend him.

"Dean Bowen, smart meter installation"

Dean Bowen, our smart meter installer, was courteous, quiet, clean and efficient, always looking to minimise any disruption to us. He explained each step before he did it including how long it'd take and any impact on us e.g. power off for 30 mins. We'd recommend Dean highly.