"Chris Wemyss feedback"

Chris rang and left a message to let me know he was on his way and what ETA would be. Very friendly and explained everything that he was doing. After jobs where completed, made sure I knew how to use new smart meter, where to keep carbon monoxide alarm, safety advice and who to call if needed.

"Octopus smart meter fitted review"

Had the Octopus smart meter fitted today, electric only. I have been avoiding it to be honest, still the old teleswitch will no longer be supported so I dont get a choice.
Had a nice guy called Lloyd Madamba turn up. Got on with everything nicely and cleanly. Put up with me watching and being a pain too. Good job , tidy, professional and polite. *****

"I've had a smart installed today "

I've had a smart installed today by a lovely chap called K Jordan, extremely helpful and also reassured me in regards too using the smart meter. So, time will tell whether or not the smart meter was a good choice, but going off the engineer, I think it's going to a positive.

"Warren wright "

Have had this problem for a long time now. With many gas and heating engineers that came to look at the issue. Not sure these particular workers cared, loved their job or just simply baffled by the issue but they never managed to sorted the problem. I’ve had the pleasure of meeting Mr Warren wright who came out to look at the issue. MR wright was very apologetic that I’ve waited so long ,pleasant, reassuring and very professional. Mr Wright is very much in tune with his job and knew exactly what he was doing. With in no time the problem was fixed. My gas and heating is now back on and it is a massive relief for me. This young man Mr warren wright is by far credit a huge credit to his company EDF. I cannot thank him enough and deeply show my approbation to him and to EDF for sending if not by far but one of their best employees. Thank you warren your a gem

"Very friendly very organised and…"

Very friendly very organised and efficient operative. I’m a very happy customer.

"Great service from engineer changing meters for Octopus Energy"

Lloyd arrived on time as arranged, good communication, efficient work, safety conscious, hard-working and pleasant character. Explained what he was doing and checked everything carefully afterwards.

"efficient installation "

Lloyd was efficient and personable throughout the installation of my smart meters ( an achievement considering the dreadful weather he was having to work in)

"Super"

Super, very helpful! Thank you for fixing our meters!

"Jonathon Teeder arrived as scheduled…"

Jonathon Teeder arrived as scheduled and completed the installation to a very high standard. I was kept well informed of the progress of the works throughout the installation.

"Smart meter installed today by DEAN BOWEN"

We had our smart meter installed today by DEAN BOWEN. Very professional and friendly throughout. Explained the process and warned me prior to the electric being turned off incase I was using it. Once installed was given instructions on the smart meter. Delighted with the service. 5*