"Incompetent Cowboy Operation"

Hired a Golf out of Dublin, had 65,000 miles and scratches and damage all over it. Despite having CDW Sixt took £700 off my card over 1 month after we returned the car. Called them, no answer, emailed half a dozen times no reply. Have tried to pin damage on me that absolutely wasn't me. Pathetic shady incompetent organisation, avoid at all costs.
Now have to take it up with Barclaycard

"Really great service from Stefano…"

Really great service from Stefano Brenelli when collecting the car and then by Miss De Salvo whne we returned the car.

"Hello,We hired a car in August for 1…"

Hello,We hired a car in August for 1 week 23until/30/8/21. at Dublin Airport We were helped by “Ray” who explained everything very well! We decided to change the car given ,for a smaller car,and that was quickly arranged by “Adam”.Later,having a query about returning the car,”Jan” very nicely,listend,to us,and explained . All in all,we are pleased with the service from Sixt,as always! With friendly greetings,Anna,Tim.

"Incredibly rude staff"

Incredibly rude staff - at least be polite! Literally kicked out in the rain, including a pregnant woman who was travelling with us with nowhere to go. No help to get taxi - what kind of company would kick a pregnant woman to the road in the soaking rain?! Theyre not even at the airport - theyre a walk outside on the opposite side of the car park. Anyway, all cases/bags got soaked and one of our phones doesn't work now. Absolute scummy service - don't understand how they still get business. Staff had probably double booked my vehicle/knew they could get more money by hiring it out on the spot that day - so made out I didn't have the right documentation even though everything was confirmed on the phone the night before - 1 x UK Drivers License and 1 x Govt ID Card. Wouldn't even transfer the booking to wife who had license and passport as apparently "no vehicle is actually available". Left without a vehicle so all plans went to pot. *No Response from customer service email*

"Prestation décevante de six et wisecar"

Nous avons réservé via wisecar une grande berline type passat avec boîte auto, à un prix élevé pour assurer la qualité de la prestation.
A notre arrivée, on nous a proposé un petit suv en boîte manuelle !
Après protestation au guichet et un long moment d attente, nous avons fini par obtenir une vieille soda octavia en boîte auto. Bien équipée, mais on nettoyée et avec pneus très usagés à l avant. Très dangereux sur les petites routes humides irlandaises. (Photos disponibles).
Nous ne réserverons plus chez Sixt, et avons un gros doute sur la prestation engagée par wisecar...

"I would give zero stars if I could"

I would give zero stars if I could. My sister reserved a car and paid in advance yet when we picked up the car we were charged twice as much. They insisted we get insurance even though it was covered by the credit card. What a scam. They know you can’t do anything because you need a car and it is especially bad for tourists coming from the United States who are tired and jet lagged. Do not ever use this company

"It's a Trap"

It's a Trap, we paid 200€ supplementary fees compared to the original price !😡 They refuse to take credit card with 'debit' written on it with no real justification. And if you are under 25 yo you have to pay 39€ per day, which is not indicated on the website !

"07788547537"

If I could leave no stars I would. Terrible customer service which ended up costing us double the rental fee, with unsympathetic, sarcastic and rude staff. We will never hire from them again and I recommend that you don’t either

"first time, last time, they are crooks !!"

I rent a car for 6 days, I'm happy of the people at airport when I took the car. The rest is a mess...
To return the car they only open the parking à 5:00 The first flight in Dublin airport take of at 5:30, how to get it if you wait to the parking opening?
So, they put a panel on the door and ask to return the car at C area in terminal 2. But this area is never indicated near the terminal.
Finally I left the car in the parking of terminal 2. After my flight I try to contact sixt at the airport to explain them where is the car, I've also send an email, but it's impossible to directly contact them. Finally I get the "Customer service" on call who start to play a Tennis game in which I'm the ball ! None was able to say "okay, I will dispatch you to someone who can forward your message to Sixt airport...".

Now I see that those crooks have taken 100 euros more on my account without any explanation.

I've finally found the invoice on the internet website. They charge me 79 euros for a free for prepaid fuel. I never request this prepaid fuel in my original contract !!! I only made 87 km with the car in 5 days and those FCKG CROOKS took 79 euros !!!!

It was my first time with Sixt and the last time !!!
Of course I don't recommend them !

"No fuel deposit refund"

Service at the desk was alright but I was charged 100€ Fuel deposit which was never refunded to my account. It’s been more than a month.