"Avoid! Or be careful if paying with a debit card or your card is in a different name"

Extremely disappointed in Sixt's predatory policies. They tried to charge an extra 110% in order use my credit card to pay for my fiance's booking. The lady behind the desk stated "this happens all the time", which is a clear indication these policies are created to catch people out. If this happens all the time you should make it more clear that the card name must match the booking name, and not hide that fact in terms and conditions. You also should flag this point online when we're entering payment details rather than when people arrive in person. We ended up having to pay 3 days car rental which was bitterly disappointing. I'll be going to of my way to dissuade people from using Sixt in future.

"I wouldn't use them again ever"

I wouldn't use them again ever. I was charged €80 extra on a €100 rental because I had a debit card not a credit card - almost doubled the cost of the rental. Avoid!

"Sixt terrible company"

Terrible company in Dun Laoghaire. They charge double the agreed online price when you show up. Very rude staff. A joke. Liars and thieves. Disgraceful.

"Exceptional Customer Service"

The team a Sixt Dun Laoghaire are honestly exceptional. I made a mistake on my booking, but Samantha and Steven were very helpful. They solve my problem and gave me a really good car for the days I needed it.
Thanks so much for everything, guys. I really look forward to renting more cars from you!

"Horrible experience with Carl the…"

Horrible experience with Carl the manager. (If that’s even his name) he was reluctant to give me his name after swearing at us all and telling us to go F ourselves. He left us all waiting 45 mins and wouldn’t open the gate at 9.40 to let us return the cars. We parked in the petrol station next door as no where to park. This is a vile branch and he thinks he’s invincible as he laughed in a customers face when asked who the manager was. He said he was and to F off. I’ve complained, wrote email and rang head office to complain and no one even replied. Horrible company to deal with in Ireland

"Not Covid Safe in offices. Filthy car interior."

16/12/20 Today I rented a car from Sixt rent a car at Cork Airport. From the get go I received the worst customer care. This pick up location is not Covid safe. The male customer service attendant was not wearing a mask and kept putting his face around the safety screen and breathing on me and trying to touch my phone when I was showing him my reservations. I had to ask him twice not to touch my phone as I had no way to sanitize it. I received a very toxic masculine interaction. Any time I asked a question he talked over me. My company booked my car on Rentalcars.com. The Sixt sales team member verbally bashed Rentalcars.com and was trying to upsell me on Sixt full coverage insurance. He said that car brokering websites are awful and their insurance does not fully cover damages. (Why does Sixt use car brokering websites if they are so awful?). He did not explain charges properly. A €1500 would be put on my personal credit card, then he ran my card and told me a further €100 fuel hold would be put on the card after my card had already been run... At that point I could no longer afford the full coverage insurance at €400 that I was wanting to upgrade to. I told him he needs to tell people before applying holds on a card and exact charges and he said “well do you want to cancel booking” in a very demeaning tone. I would have loved to cancel booking but at that point I would have received only a quarter of what was paid as refund with cancellation charges. When I picked up the car it was filthy. The back seat and front passenger seat are all soiled. There was plastic bottle tops on the floor. I called a Dublin based customer support number for Sixt and spoke with very unhelpful customer support manager. He basically said this is our Covid protocol with customers... to which my reply was it is not good enough. No apology what so every in regards to the behavior of the sales team member I dealt with or experience I had. Sixt rent a car needs to be schooled on customer service and Covid 19 safe practices. They are not LGBTQIA+ friendly, I say this because of the intimidation I felt when dealing with the sales team member and gestures that were made toward me. Save yourself the head ache, do not rent a car from this company.

"Lost property"

I was in a hurry and accidentally left my sun glasses in the car.
Tried ringing sixt as soon as I realised but really hard to get hold of.
When I finally got hold of a week later they said nothing was left in the car. Which I know it was on the dash for a fact.
I believe if they haven’t been handed in my shades have been stolen by a member of staff. Rather than sixt investigate this. They blocked me on social media and stopped responding to my emails.
I feel if they had acted sooner I would of been reunited with my sun glasses. How ever rather than look into the fact a member of their staff is stealing left possessions rather than hand them in they block me.
I do not recommend this company. And would definitely pay a little extra to get a car with someone else

"Unlawful charges from my credit card"

Always check you credit card charge after rental with Sixt/ Flizzr Ireland. They have unlawfully charged me for an extra day of rental which is being reviewed now by my solicitor. Sixt/ Flizzr are very dishonest company

"I was really happy with the staff and…"

I was really happy with the staff and the car but I booked the hire through a company called wisecars and what I wasn’t told by email or phone was that I would be charged a extra £150 for the hire on top of the rental cost and then because I didn’t use a credit card as I don’t have one I was told also to put a holding deposit of £100 down which I would get back when I drop the car off. I won’t be using that third party again and will direct next time.

"Best car rental team I have ever used…"

Best car rental team I have ever used using them for while and recommend to my friends and family specially manager Derick and all staff always helpful and cheerful 😆