"I had a great experience with…"

I had a great experience with Ever-Pretty. I bought my mother of the bride gown here & I looked great! But I tried several dresses before I found the right one & I lost weight. Returns were quick & easy. I just contacted the company via email, received a reply within a day with their address. Shipped back to them (which I paid & that’s to be expected) and then sent them a photo of the shipping receipt. I received a refund in a couple of days. Shipping to me was free. I think you must return within 3 months though.

"Customer service was great when I had…"

Customer service was great when I had to send some bridesmaids dresses back. I ended up buying another style from them and loved them.

"No problem with ordering with speedy…"

No problem with ordering with speedy delivery. Lovely dress with slight imperfections but an alternative was preferred, so returned with no issues and full refund minus postage was processed quickly.

"Good for bridesmaid dresses"

I recently bought some custom sized bridesmaid dresses from ever pretty and was pleasantly surprised with how well they fitted the ladies and the material/colour looked much better than expected. I did buy the non custom sized versions of the dress beforehand to check the colour and sizing and would definitely reccomend paying a tiny bit more to get them custom sized as it made such a difference. The material was average quality, but for the price it was excellent value and still looked great in the photos. The customer service was very good throughout - very speedy response to any emails. I did have some issues with customs fees being incorrectly applied, but the service team quickly investigated and sorted the issue.

"Beautiful dresses "

Great first time experience. I ordered two dresses that came in a timely fashion. I did have to return one dress due to the color being not what I expected. You will have to pay for your own return shipping which was stated on their website. I received my refund once the item was returned to business.
I will most likely order again from them.

"Web site was easy to use"

Web site was easy to use, the dresses are very pretty and seemed well-made. Return process was simple, as I had ordered multiple styles to try.

"Great first time customer experience ! "

First time using this company looking for a dress for a wedding. I had 4 dresses in total. Purchased 2 first which didn't suit me, but the returns process was sleek, quick and straight forward and refund was processed quickly. Second batch of 2 dresses I've found my dress it's perfect, the fit wonderful and the colour is beautiful. I contacted again via webchat to return the other I didn't require and again sleek, quick and straight forward. Each time I have contacted via webchat/email its been such a pleasant and great experience. Working in CS myself I know you don't often hear of the great stuff, so here is mine calling out all the great experiences I've had with these guys !!!! Thank you so much !!!!!

"Don't worth it"

I bought a party dress, but I was very dissatisfied when it arrived. The quality of the materials was poor; the dress had a strong synthetic and plastic smell. Given the price, it simply wasn't worth it. I submitted a return request on the same day.

"Brilliant website"

Brilliant website. Good pictures video and range of colour cuts and sizes.
My party dress arrived and it was perfect. Found a trust worthy company where the clothes match the quality and photo s shown. Highly recommended. I will get any future dresses from here.

"I purchased a dress for my nieces…"

I purchased a dress for my nieces wedding and it was even prettier than the picture. It fit well and the fabric was beautiful soft and vibrant. I will definitely be ordering another dress for another occasion.