"Not reliable company"

ordered several things. Some of them never arrived although they charged me for a full order. I sent them an email saying that there was an incomplete order.
They answered that I must sent them a picture of what I did received.
I want plants not a new bother with pictures, emails and phone calls.
I call the number and the lady on their side was not helpful at all.
I did sent them a picture and after that they already never answered.
I will of course dispute the part of the charge that never arrived but I will never deal with this company again. Certainly NOT worth buying from them.
All I wanted were trees.
What I got was a lot of headache.
Disappointed

"Plants arrived in good shape."

The plants arrived later than I expected, but in good shape. The crepe myrtles were labeled, Red and Muskogee, but the Redbud tree were not labeled and they were mixed in with the crepe myrtles. Lucky for me, I can recognize the plants from the bark type, so I was able to sort it out.....not everyone can do that however. would be nice to label all the plants and bunch them together within their likeness.

"Bad news. Stay away from this business."

This business is a scam. Check their reviews online (NOT on their website!) and you'll get a good picture of how underhanded they are. Don't try to do business with them. They said that my order would arrive in October, but by late November, they told me that they didn't have trees in stock and that there were several clients ahead of me in line. So I asked to cancel the order, but they refused. When I then disputed the charge on my credit card, the trees magically appeared to be available because they quickly shipped them. I've refused the delivery.

"I ordered 2 redwood trees and one of…"

I ordered 2 redwood trees and one of them had the top cut off which will cause long term rot, a requested a replacement but the request was denied.

"Not the best"

Water lilies were just st 1” rhizomes with no roots or growth. Planted two months ago with no signs of sprouting though that may be due to the season.
The remaining plants had mold on them. Treated and planted. No growth at two months.

"I ordered trees"

I ordered trees. I thought that they would come more quickly than they arrived. The trees themselves were an excellent shape. We had approximately anywhere from 6 inches of frost to a foot and a half of frost so it was extremely difficult to plant the trees. I had called a few times about the order and it had been delayed due to a late fall and the trees had not gone dormant yet these circumstances would appear to be unavoidable. I hope all of the trees survive. Thank you for your product and service.

"They don't even deserve one star"

They don't even deserve one star. None of the purchased plants grew. They do not honor their plant replacement guarantee. I have their refusal on an email from them.

"This is our 3rd order in a many weeks"

This is our 3rd order in a many weeks. Products shipped when they said and have arrived in better than expected condition. We ordered 4 mulberry trees and received 7 saplings in the box. All have been planted and protected from the wildlife. Looking forward to bountiful harvests next spring.

"Complete scam of a company"

Complete scam of a company. Plants arrive either soggy and with root-rot or completely dry and dead. Also missing some of the plants ordered. Company will give you the runaround and not give you your money back. Be aware that they operate numerous websites under different names.

"Order At Your Own Risk"

I ordered several plants for spring planting. None, not one plant survived. Requested a refund and was told I have to wait a year. Requested a store credit so I could order fall plants and was refused. Reported to BBB and TWN never responded to BBB. This is a scam operation, steer clear. As other have said, there is no way to contact them except email. Terrible or no customer service.