"Exceptional Customer Experience - I will never go anywhere else again!"

I would never consider shopping elsewhere now. I urgently needed a few suits for a business trip and struggled with the usual online XL retailers, but I found John Banks. I was thrilled to discover that there was an actual store. I drove 90 minutes to the shop, hoping to find a suit. I had the best customer experience in years. I met Nettie, who took me under her wings, and nothing was too much trouble. Nettie was incredibly friendly, not pushy at all, and extremely helpful in finding suits for my needs, giving me great advice on suit combinations and styles.

The quality of the suits, ties, and shirts was exceptional, solidifying my satisfaction with my purchase.

I am already eagerly anticipating revisiting the store and experiencing the exceptional service and products once again.

"The one and only...One stop shop "

Fantastic shop my husband and I found he said he wouldn't go anywhere else now I found this place extremely helpful i was served by Andy such a lovely guy very professional he knows your size straightaway!! Everything i needed in one go shoes even fitted 1st time ever Everything about this shop is amazing i would highly recommend it & such a variety of clothing good quality. No need to shop anywhere else now.

"Would never go anywhere else"

Would never go anywhere else. Outstanding customer service from Nettie. Nothing was too much trouble. Friendly unrushed and extremely knowledgeable service and good advice. Some great suits, ties, shirts. Thanks to Jack too. Really important to support independent retailers. Shops like this are rare to find. This one is first class. Definitely recommended. ⭐⭐⭐⭐⭐

"Efficient. Well stocked. Just what I wanted."

They had the shoes I required, in the size and fitting I need, at a good price, in stock. I placed an order for two pairs. They arrived in good order and delivered efficiently. I was so impressed that I immediately ordered two more pairs. They also arrived in short order. All good

"Soles always splitting."

I have to keep ordering these shoes as the soles keep splitting. I will be in contact later by telephone to confirm this to your customer service dept.

"Great service and good quality product…"

Great service and good quality product as always. Fast delivery.

"Excellent service."

Excellent service.

"I have always had good service here and…"

I have always had good service here and this visit was no exception, arrived about 3pm and did not realise it was 5pm when leaving No hurry up were got homes to go to just service as normal, I had purchased a black tie suite inc shoes for a wedding and nothing was to much trouble, it was only on leaving In realised the time. professional and friendly staff, speaking to my wife while I was away from her

"Rapid deilvery and excellent returns…"

Rapid deilvery and excellent returns experience.

"I had to return the last item as is was…"

I had to return the last item as is was unfortunately not big enough. More extra long clothing needs to be added.