"Good quality products, shame about the delivery"

Good quality products at the right price, but it was let down by poor delivery from DHL, for whome next day delivery means three days later

"Every time I shop with John Banks"

Every time I shop with John Banks, delivery is prompt and when there is an issue or even is just a query, they are on the phone and resolve things straight away.

"Good quality clothes"

Will definitely be shopping again for formal clothes. The fit of the waistcoat and trouser I ordered was great and the price paid was friendly on the bank account. I paid for standard delivery and it came quicker than expected. A good purchase.

"Everything fits!"

Everything fits!

"Terrific clothes shopping for any man who hates clothes shopping."

Cannot fault John Banks on anything at all Great service, great value, great range.

"Fantastic service......look no further"

First time purchasing from this menswear retail business and it won't be the last .
I arrived at the shop a little early and a very pleasant young man opened the shop and invited me in even though it was not yet opening time
He immediately asked what I was shopping for and when told a suit showed me in to a different area. After several questions and measuring me up.produced exactly what I was looking for and after a few trips upstairs as if by magic I got the right suit for the right price and a small alteration though needed I was in no doubt that this was a great experience.......Nothing was too much trouble, my only regret being that I hadnot been here before!!

"Proper Big & Tall, excellent service"

What a great find this was. After several unsuccessful attempts to find a suit for a wedding for my 6’8in husband, we came across these guys online. After a helpful chat on the phone we decided to visit.
Blown away by this team. They were not only friendly, fun and professional, but these guys know their stuff.
Looked after by Nettie & Andy - the knowledge of their stock, their ability to create a look and know how things will look and fit was exceptional! Nothing was too much trouble, they made us feel welcome and valued, and we had a giggle along the way.
Never have I seen my husband be able to try on so many clothes in an actual shop, and feel comfortable that he has choice.
For anyone who is, or has a partner / friend / family member who is big or / and tall, make the trip to see these guys. You won’t be disappointed.

"As good as it gets."

Excellent customer service from first to last.
I rang on a Saturday to ask about tall fit dressing gowns and was told they had plenty so we visited on the following Monday.
The shop is well stocked with both tall mens' and large mens' clothing.
If you want it they have it.
Dressing gown and other items purchased all at very reasonable prices.
The staff were then able to advise us on where to go for lunch which was also very good.
It's well worth a visit to this shop if you need kitting out.

"Out Standing Customer Service"

I am not one for shopping but the guys at John Banks Birmingham made me feel like a million dollars. Nettie really knows her stuff and guessed correctly the sizes of my suit and shirt. definately going back there, you have a new fan.

"First time I have enjoyed shopping"

Having spent a lifetime wearing either what will fit or oversized tops just to get the arm length, investing 90 minutes with Sue who ran up and down to the stock room to dig out the right sizes in what actually suited me. First time I have enjoyed shopping in my 49 years