"False Advertising on cheap rooms"

This company WILL go bust
Advertising a price for a hotel room, wanting all your CC details then it comes up the room price is no longer available. This is shocking, what are you doing with my CC details?
Shouldn't you be checking the room availability before asking for CC details Shocking !!!!!!

"Mr Sanders is amazing!!!"

We had the pleasure of dealing Mr Nick Sanders who assisted with our queries and can honestly say that his swift friendly and helpful responses are unrivalled and an absolute breath of fresh air!

The rate at which the responses came through was rather alarming actually - no sooner had we requested something and it was done.

We were completely blown away - Thank you sir!!

Kind Regards
Vilanculos Beach Lodge

"TIMO!!"

TIMO!!. Tienen una habitación disponible en el parador de Alcañiz. Reservo y cuando finalizo el proceso de reserva y doy los datos completos de mi tarjeta de crédito me sale un mensaje diciendo que esa oferta ya no existe. Vuelvo a mirar en Google y veo que la siguen anunciando. La reserva es un timo y encima ahora tienen los datos de mi tarjeta de crédito.
Les llamo y por supuesto me sale un mensaje diciendo que sus líneas están ocupadas y que les pase un email.
NO RECOMENDABLE!!!

"BEWARE!! Scam/Bait & Switch"

The Westin in San Jose has been completely sold out for WEEKS. I wish I could post a screenshot of Nustay saying there are rooms available for only $157 a night. It wanted my payment info and once booked it would be non-refundable. I called the Westin personally. They confirmed they do NOT have any blocks of rooms available for Nustay NOR do they know who Nustay is. This is not a cached or "sold out too fast from high demand" this is a SCAM issue. BEWARE!

"Preislich in Ordnung aber…"

Preislich in Ordnung aber katastrophaler Kundenservice. Die Buchung wurde dem Hotel erst nach Rückfrage durch den Kunden bestätigt. Die Bitte um Ausstellung einer Rechnung auf eine Firmenadresse wurde 3 Wochen nicht beantwortet. Nicht auf Mails zu reagieren ist die schlechteste Art von customer service. Leider kann ich nustay nicht weiterempfehlen. Nur ein guter Preis reicht nicht.

"Not able to honour advertised price"

Not able to honour advertised price on NuStay.com (apparently hotel didn't update their offer), which is a problem in itself.

At the same time NuStay continued to reserve the amount on my credit card despite never making an agreement on price.

This was my first attempt with Nustay and I have never experienced the same with other platforms where I have always received immediate confirmation.

"Aloft Excel London is sold out"

Aloft Excel London is sold out but the site shows availability so they can get your details

"This site won't last long with this…"

This site won't last long with this approach of advertising low prices and pretending rooms are available, then going on review boards and saying it's a timing issue on essentially everyone's posts. Good luck.

"NuStay wastes my time"

Nustay wasted my time during planning a Vegas trip. Several promising hotels had their best prices through Nustay. THREE TIMES I tried to book through them only to have the price magically 'increase' to what other providers listed, after accepting my CC information.

"Great prices and very clear and smooth…"

Great prices and very clear and smooth website!