Nustay

Travel & Vacation
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807 reviews
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Customer Reviews about

Nustay

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ELDE

5.00/5.00

"très satisfait"

très satisfait. jai payé 36 € ( même si le tarif annoncé etait de 33€ avant connexion) une chambre campanile facturée 49€ normalement.. et le service a été le même..25% d'economies. sans aucune surprise.. je recommande.

20/07/2019

gisell

1.00/5.00

"We booked hotel with nustay & when we did not have a reservation."

We booked hotel with nustay & when we got to our hotel we did not have a reservation. AT ALL. We called and email nustay and never responded to the situation. I just need my money back.

20/07/2019

Hao Ngo

1.00/5.00

"Absolute nightmare"

0 star if I could. Worse experience I had. After driving for hours, the hotel didn’t receive any confirmation so we spent over an hour back and forth over the phone for Nustay to tell us that they couldn’t honor our booking and would take 1-2 hours to find us another hotel even though the hotel we’re at had rooms available. They wouldn’t pay the difference in the hotel room to book it for us or refund it. Absolute headache and nightmare

19/07/2019

customer

5.00/5.00

"Nustay was great finding an affordable…"

Nustay was great finding an affordable safe hotel in peak vacation season. Traveling for work to an area I frequently visited and the rates had increased 40% yet Nustay had a room available in a nicer hotel for a better price!

19/07/2019

Christine Faucheur

1.00/5.00

"SITE ANARQUE"

SITE ANARQUE
wanted to book a room in Oxford for 7 nights price showed 76 € when I gave my credit card info the price has changed to 131 € per night

19/07/2019

William Lamont

5.00/5.00

"I had an issue with my reservation"

I had an issue with my reservation and Nustay really made it right!! Thank you so much...!

19/07/2019

Roy Maddison

1.00/5.00

"Take care with this company!"

Booked a room with them - they confirmed and then shortly afterwards said they couldn't book that room but offered me an alternative which was a poorer hotel at well above market rate - looked like a con to me.

Edit to respond to reply below

Nustay did not offer to match any price - they offered me an Ibis hotel for 90 euro which is available on booking.com for £68!

19/07/2019

ya

5.00/5.00

"good communication"

good communication

19/07/2019

customer

1.00/5.00

"Don't book!"

Bad booking procedure, very inflexible. Made a mistake with the booking and tried to cancel within a few minutes but Nustay refused. The hotel and was willing to cancel from their side free of charge but Nustay would not agree.

18/07/2019

customer

5.00/5.00

"Fantastic website"

Fantastic website! I'm lucky I found it! Many Thanks!

18/07/2019
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