"Awesome"

Awesome! Quickest reply and best customer service if you have any problems! Definitely better than booking.com

"Impossible to get hold of them"

Impossible to get hold of them. Customer service number always says the lines are busy. This is just to clarify a relatively minor issue. Imagine if it was an emergency and you had to scramble around to send them an email and then wait to hear back.

"Nice prices"

Nice prices compared to other sites

"Website worked well"

Website worked well. Hotel was as expected. Would use Nustay again.

"Helpful during a critical decision"

Helpful during a critical decision, wasnt havimg enough money to pay hotel at the counter so i decided to go online to get a cheaper price of the same hotel , while checking online all other agency was having same amount given to me at the counter or even higher expect nustay .. nustay give much more lower price that i even have extral nd was given same room demanded for at a cheaper price.. its great to come across nustay..

"Excelente!"

Excelente! Serviço rápido e excelente de reservas

"Booking was very easy to do"

Booking was very easy to do, but did not give 5 stars due to increase in price at checkout when converted to euros! If the original price was kept I would have no hesitation in giving a 5.

"Great"

Great service, thank you.

"Booking was so easy"

Booking was so easy! Saved money too! I will modify this review once we go on our trip to make sure all was well with the reservations...but for now it is 5 star. Thank you

"They lied to me ripped off"

They lied to me . They charged me $105.00 for a room that was was quoted for $84.00. After putting in payment info and right after agree and pay a window pops up and says rates change constantly and the room will now cost $105.00,being tired and weary I took the room anyway. Upon checking in I didn’t the room I wanted as was described on line. The clerk at the hotel refunded my card for $75.00 and said that’s the price for the room and that’s all I should of had to pay I believe they lied and stole from me and never will they get another dime from me